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Customer reviews: Printy6 ‑ Print On Demand

Develop by Printy6
<h3>What Merchants Think</h3> <p>Merchants have mixed feelings about "Printy6 ‑ Print On Demand." While some appreciate the quality of products, particularly shoes, and the ease with which they can upload products to their stores, others experience frustration with customer service and shipping delays. These concerns, coupled with production issues, overshadow some of the app's strengths.</p> <h3>Key Strengths</h3> <ul> <li>High quality of products, especially shoes</li> <li>Ease of uploading products to Shopify store</li> <li>Affordable express shipping rates</li> <li>Helpful in saving time for artists and those less inclined towards business logistics</li> </ul> <h3>Common Concerns</h3> <ul> <li>Significant shipping delays and lack of tracking information</li> <li>Poor customer service and lack of responsiveness</li> <li>Inconsistencies in invoice processing and accounting issues</li> <li>Misprinted or damaged products upon arrival</li> <li>Customer service issues leading to increased return rates</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Printy6 ‑ Print On Demand" has potential due to its strong product quality and ease of use. However, its poor customer service and frequent shipping issues have significantly impacted its reputation. Merchants may find it useful for high-quality footwear offerings but should be cautious of potential logistical challenges.</p>

Reviews (610)

Overall rating
4.1

What Merchants Think

Merchants have mixed feelings about "Printy6 ‑ Print On Demand." While some appreciate the quality of products, particularly shoes, and the ease with which they can upload products to their stores, others experience frustration with customer service and shipping delays. These concerns, coupled with production issues, overshadow some of the app's strengths.

Key Strengths

  • High quality of products, especially shoes
  • Ease of uploading products to Shopify store
  • Affordable express shipping rates
  • Helpful in saving time for artists and those less inclined towards business logistics

Common Concerns

  • Significant shipping delays and lack of tracking information
  • Poor customer service and lack of responsiveness
  • Inconsistencies in invoice processing and accounting issues
  • Misprinted or damaged products upon arrival
  • Customer service issues leading to increased return rates

Final Thoughts

Overall, "Printy6 ‑ Print On Demand" has potential due to its strong product quality and ease of use. However, its poor customer service and frequent shipping issues have significantly impacted its reputation. Merchants may find it useful for high-quality footwear offerings but should be cautious of potential logistical challenges.

ISLK

Mar 20, 2024  on Shopify

Do not, and I repeat, DO NOT use this supplier! We purchased 3 dresses and a skirt on 18 FEB. We contacted them at the end of February, asking why nothing was being processed. Their response was that they were having production issues. Today is now over 30 days, and we still don't have the shipment. Regardless of how many positive reviews this Vendor has, don't waste your time. Those reviews can NOT possibly be from real customers! I hate to leave bad reviews like this, but I'm not seeing anything positive about this company, including their lack of follow-up communication when they know they are having production issues.

Shoo Store

Sep 17, 2020  on Shopify

UPDATE ------------------------------------------ Tested again. And bad experience again. Tried to test again the company. Ordered shoes with express shipping. And it's been 12 days and no tracking is uploaded. Where it in the information it said that it will take 3-5 days production. Contacted few times, and they gave me fake tracking, the first time. Then the second time again. Tracking number was going to France, while my order had to go to USA! Don't waste your time and money, all other companies are cheaper and faster. They just subcontracting other companies and they do not make them. And they are very very lost with all the orders. Even worse than PP. Worst company ever. First they shipped the shoes after 1 month and a half. They told me that they are having delays only when I ordered them. Then the shoes arrived damaged clearly on the toe and not that clearly on other parts of the shoes. They answering every email only after 2 weeks when I write it. And now they say they don't see any damage on the shoes. There is a big damage on the toe where the shoes needed to be green now they are white. So good luck telling the customer that there is no damage on them... The quality is ok, but not even close to other similar apps here on shopify. Don't even try to start working with them they will not refund you anything and your buyers for sure will ask for refunds. And you will lose a lot of money and will not have a good customer service from them never.

City2theWoods

May 28, 2019  on Shopify

So I've been trying to get a response from someone for the past week and a half with no response! I have one order that is taking way too long and every time I try to leave a message no one responds. I just order one of my demos and received the shoes and the print is all messed up! I love your products but how in the heck can you mess up on peoples orders and not respond to them or provide help and feedback. Understand that if you create products from this company that you will be in this on your own without help from the company. They SUCK when it comes to communication and you'll be doing a lot of charge backs without getting a refund from this company because they don't bother responding back to your complaints or their mess ups. If you work for this company and your are reading this.... I'm still waiting for a response! Also for those that are reading this understand that I have been dealing with these issues for the past year and a half! I've had to increase the cost of my product (To process another order in hopes of the next one to be correct) to facilitate for their bad customer service and lack of ownership when it comes to the products being misprinted or badly put together!

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