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7.1
SMS Alert logo

SMS Alert

Develop by Exorer AI
Free plan available

OTP Login, checkout OTP, Abandoned cart, order notifications

Abandoned cart recovery
Order notifications
Shopify flow integration
Sms templates
Otp login
Otp checkout
Bulk sms
6 Reviews
7.1
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About SMS Alert

Launched Apr 14, 2020

Categories

Abandoned cart Accounts and login SMS marketing

Built by Exorer AI

Email :

support@cozyvision.com

Address

1023 The Ithum Tower-B, Plot No. A-40, Sector-62, Noida, UP, 201301, IN

Website Privacy policy Tutorial FAQ

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Introduction Video

Description

Notify customers about their order status, verify orders with OTP, recover abandoned cart, and more.

Easily send SMS alerts for key events like account creation, order updates, refunds, and abandoned cart recovery using fully customizable templates. Enhance customer security with OTP login, reach customers at scale with bulk SMS or connect individually via order and customer pages. The app seamlessly integrates with Shopify Flow for automated messaging workflows and is fully DLT compliant to meet Indian regulatory standards.

Easily send SMS alerts for key events like account creation, order updates, refunds, and abandoned cart recovery using fully customizable templates. Enhance customer security with OTP login, reach customers at scale with bulk SMS or connect individually via order and customer pages. The app seamlessly integrates with Shopify Flow for automated messaging workflows and is fully DLT compliant to meet Indian regulatory standards. more
  • Login with OTP
  • OTP for Cart
  • Abandoned Cart Reminder and Recovery
  • Notification for Order Status updates
  • Low Stock Notification to Admin

Pros

  • Supports SMS alerts to over 200 countries
  • Notifies customers about critical account and order events
  • Helps recover abandoned carts with reminder SMS to customers
  • Allows creation of multiple SMS templates for various notifications
  • Enables sending bulk SMS to customers with multiple filter options
  • Supports sending SMS directly from customer and order detail pages
  • Integrates seamlessly with Shopify Flow
  • Provides OTP login and OTP for cart functionalities
  • Offers low stock notifications to admins

Cons

  • May incur additional costs related to sending SMS messages internationally
  • Depending on the volume, bulk SMS sending may be resource-intensive
  • Integration with Shopify Flow requires users to be familiar with Shopify's automation platform
  • Potential privacy concerns with sending customer information via SMS
  • The effectiveness of SMS notifications can be limited by customers' phone reception and preferences

Top Helpful Reviews

Back Lava Vape Perú

Aug 21, 2024  on Shopify

Not sure how it works. We got stuck on the OTP and could not get past that. Tried multiple ways, but the OTP just would not come. We need an SMS app, and being that we are in Peru, and it says over 200 countries, we wanted to give it a shot.

PositiveGems

May 01, 2024  on Shopify

We've been using this service for the past two years, and initially, everything seemed smooth. However, recent experiences have significantly lowered our trust and satisfaction. The service appears to have engaged in unethical practices aimed at draining our account credits more rapidly than expected. First, there's the issue with the repeated unauthorized activation of abandoned cart alerts from our Shopify integration. Despite multiple attempts to disable this feature, it continually gets reactivated without our consent. Secondly, the company has started sending admin SMS notifications for order-related alerts, which we never approved. This not only breaches our trust but also accelerates our credit usage unjustly. The most egregious practice involves sending duplicate text messages to our customers, causing unnecessary charges and faster depletion of our credits, presumably to boost the company’s profits. This deceitful strategy has compelled us to reconsider our association with this service. We are in the process of lodging a formal complaint with regulatory bodies and plan to discontinue our use of this service as soon as our current balance runs out. We advise potential users to be wary of these malpractices and consider other more reliable and ethical options in the market.

La Nature's

Jul 12, 2020  on Shopify

I am using this app since more than 6 months. The service and support is excellent. Looking forward for more automations from Team SMS Alert.

Sahaja

Jul 04, 2020  on Shopify

I have been using the SMS Alert for a few months now. Recently, I contacted them for the first time – and my problem was resolved in less than ONE hour! Amazing support. Highly recommended. Special thanks to Shanky. Cheers!

AlansiHouse

Jun 22, 2020  on Shopify

One of the Best SMS App I would say. Packages are affordable as compare to other apps.

fashionshop23

Jun 21, 2020  on Shopify

Awesome plugin. Easy to plug-in with store. Quick responses & Awesome supportive team. Highly recommended.

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