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Customer reviews: SmokeDrop

Develop by ETM

Reviews (52)

Overall rating
3.8

What Merchants Think

Merchants have varied experiences with "SmokeDrop," showing a mix of satisfaction and frustration. While many users appreciate the app's current management and reliable service, some express concerns over customer support and issues with product uploads. The app seems well-received for its selection and order fulfillment, but technical difficulties and pricing structures may deter potential users.

Key Strengths

  • Excellent product selection and vendor partnerships.
  • Supportive and responsive customer service team.
  • Efficient order fulfillment and fast shipping times.
  • Easy integration with Shopify for streamlined operations.

Common Concerns

  • Problems with product uploads and technical glitches.
  • Lack of clarity regarding the free trial and subscription model.
  • Occasional issues with unresponsive customer support.
  • High monthly subscription fee cited as a drawback by some users.

Final Thoughts

Overall, "SmokeDrop" is appreciated for its robust features that support the needs of dropshipping businesses in the smoke products niche. With strong vendor relationships and a management team committed to smooth operations, the app serves as a valuable tool for online retail growth. However, the concerns raised about product upload issues and customer support responsiveness suggest areas for improvement to enhance user experience.

Awaken Your Senses

Sep 01, 2024  on Shopify

Bullshit they didn't offer me a free trial even though it says it and won't let you add products until you pay that's not a free trial I would not recommend this App straight Cap.

Adamsbargainshop

Oct 25, 2023  on Shopify

can't load any products to my website. and i have a 7-day free trial. wrote to them no response.

My Store

Oct 17, 2023  on Shopify

Try reaching out via email to discuss terms. No response from company

Dish

Jul 29, 2023  on Shopify

Changing it from two stars to one. If I could give negative stars I would. They never ship take your money and won't reply to emails. And you have to pay a whopping $100 a month and all your going to get is agreed customers.

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