I’m really impressed with the support team for this app. Their response time is incredibly fast—almost every time I reach out, I get a reply within 10 minutes or less. It feels like they’re always ready and eager to help. What’s even better is that they fully understand my needs and deliver exactly what I’m looking for without any hassle. One of the key features I wanted was the ability to set different shipping fees for each product, and the app supports this perfectly. Thanks to this functionality, I can customize shipping costs easily according to each product’s requirements, which has been a huge benefit for managing my store efficiently.

Brian was nothing short of amazing. He was able to guide me through issues, take over when things got too technical and even make custom changes based on my needs. This is one of the best services I have received, and I truly appreciate all the time Brian and the team spent on ensuring this app does exactly what we needed. Highly recommended.

I am new to e-commerce and needed a shipping app that could handle multiple flat rates for freight as well as multiple rates per order. The ShipEZ app does all of this. You can get by with the starter plan for multiple rates though to have multiple rates per order, that requires the next plan up. I was having trouble understanding how to load the rates as I am very inexperienced and contacted the app company in chat. To my surprise I got a real person, and I think it’s the owner. He was extremely knowledgeable and helpful and literally loaded 96 rates for me! And it’s all working great. You don’t see service like this much and it makes a big difference for someone like me. I can’t thank ShipEZ enough and wholeheartedly recommend them as your shipping app of choice. Thanks again ShipEZ. Your efforts matter.

This app is amazing. It's easy to set up, allows text translations, and even supports different currencies. But my favorite feature is the support! They reply really fast and have been very helpful. Definitely a 10-star app that has made our life so much easier

Highly recommend this app! The set up and integration was very easy. We have numerous shipping profiles based on various conditions including cart, customer, product and delivery zones and with ShipEZ we have finally found an app we can use that addresses all of the conditions we need. We also have a subscription app active on our store and whilst it wasn't clear at the start if this app was compatible, it has integrated seamlessly with our subscriptions app. We did have one small issue with a new shipping profile we introduced but the responsiveness and support was second to none and the issue was resolved quickly. Thanks Brian, your super speedy support is amazing!

Excellent and Intelligent Plugin!​​ The consultant helped me set up all the rules I needed, and everything runs smoothly without any issues. The plugin is incredibly smart and user-friendly, making automation effortless. Plus, the pricing is very reasonable for the value it delivers. Highly recommended!

This App is great & offers lots of flexibility. We have a fairly complex setup and on speaking with the support, we were quickly set up and ready to build our shipping rates. The customer support really was second to none - fantastic service.

This is by far one of the most streamlined and user-friendly shipping rates and rules apps available on the Shopify App Store. The customer support provided by the development team has been exceptional—they were incredibly helpful during the setup process and quick to respond to any questions I had. It's clear they are committed to continuous improvement, regularly seeking feedback to enhance the app's functionality. Their dedication to long-term support gives me confidence in relying on this tool. The ability to precisely manage our shipping rules ensures we're charging accurate rates, avoiding losses, and providing fair shipping costs to our customers. Brian has provided outstanding support in helping me get everything up and running. His expertise and willingness to assist have been truly impressive. I'm incredibly grateful for all his help—thank you, Brian!

The app is easy to use and the developers were very responsive and patient in helping to solve the problems I was having. Recommended!

This app is very comprehensive for setting up shipping rates for your website. Beyond what the app can offer, customer service is truly exceptional. We highly recommend getting this app.

Absolutely amazing customer response and support. We have unique and complex business rules that involve third-party apps for product options that generate products dynamically with multiple shipping profiles by product type. The live chat/customer support was super responsive, and they have gone above and beyond with implementing custom functions to support our business (and others in the process) so new product data can sync for calculated rates. They also went into their app and set up test scenarios for the unique business rules we have in place so we could see how it needed to be set up since it is not a typical use case shown in the documentation (quantity-based by profile/zone, but also flat cost per item after a threshold). I can't recommend them highly enough!

Great easy to use app. Customer service is also very quickly, friendly and professional. If you need to create custom shipping rates based on different conditions, this is the app to choose.

Outstanding functionality and exceptional customer service! While Shopify’s shipping options offer a decent baseline, they lack the customizability that most businesses need. I’ve tried every single shipping app available, and this one is BY FAR the best. Shipping isn’t a one-size-fits-all solution, and this app gives you the tools needed to achieve anything. I HIGHLY RECOMMEND!!!!!!