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Customer reviews: Sherpas: Smart SEO

Develop by Sherpas Design

Reviews (1,534)

Overall rating
5

What Merchants Think

The "Sherpas: Smart SEO" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and comprehensive suite of SEO tools, which significantly improve their Shopify stores' search engine visibility. The customer support team, especially members like Radoslav and Todor, is frequently highlighted for their promptness, knowledge, and genuine willingness to assist, making for an impressive all-around customer experience. Merchants appreciate the time efficiency and effectiveness offered by the app, making it a highly recommended choice for SEO enhancement.

Key Strengths

  • User-friendly interface, easy to navigate even for non-tech-savvy users
  • Outstanding customer service, with quick responses and effective problem-solving
  • Automated SEO optimizations that save time, such as meta-tags and alt-text generation
  • Comprehensive guides and tutorials to assist setup and usage
  • Integrated tools for managing structured data and improving site speed
  • Flexible pricing plans with valuable features even in the free version

Common Concerns

  • Some users report issues with the automation features failing over time
  • Certain functionalities, like alt attributes and JSON-LD, perceived as basic
  • Pricing is considered a bit high for smaller stores
  • Limited options for automating advanced meta-data tasks
  • Occasional difficulties with Google Search Console integrations

Final Thoughts

Overall, "Sherpas: Smart SEO" is well-regarded among Shopify merchants for its robust feature set and exceptional customer support. While there are a few areas of improvement, particularly concerning advanced automation functions and pricing for smaller shops, the app's benefits in enhancing SEO and saving merchant's time are undeniable. This app remains a valuable tool for businesses looking to improve their online visibility and manage their SEO effectively.

Honey Beauties

Oct 02, 2024  on Shopify

They are very professional and kind. I highly recommend you to use their services

Haeri

Oct 01, 2024  on Shopify

The Cabin Depot

Sep 30, 2024  on Shopify

Radoslav has been extremely helpful!

Perfumes

Sep 30, 2024  on Shopify

This is a very good, very useful app to clean up your SEO. It's clean, it's nice, it's well coded, it's got educational videos, and support is very responsive and helpful. I cannot emphasize how important good keywords and SEO is for a Shopify store to increase sales. Shopify does not index well so you need to work to figure out the right keywords and SEO meta for better search results. Some strategic planning is necessary and if you have a lot of products, expect a bit of heavy tedious work, but in the end it brings nothing but good results. Smart SEO helps a lot to reduce that work load. My only downvote would be the lack of option to automate product title to alt tags, and the lack of information where to edit errors found in scheme and rich snippets, for example. I also find the AI feature quite weak or useless in some respects; it should allow automated propagation of the product title to save on time. I also wish they had a different pricing structure as I find the price a little heavy for small stores; maybe a one time price to fix issues could be an attractive option. But all in all Smart SEO is a good app. Google ads requires a steep budget nowadays to give good results which doesn't help small shops, so apps like Smart SEO is crucial to increase sales. I've trippled my sales by cleaning up meta tags and keywords.

Mtns Co

Sep 30, 2024  on Shopify

Lots of great features

Toning Pro

Sep 26, 2024  on Shopify

I am more than impressed with the customer service from Tudor. Thank you for your proactiveness, support and guidance in helping us improve our SEO.

Coffee On Cue

Sep 23, 2024  on Shopify

Quick, efficient customer service and great value for money for improving site SEO.

Successful Endeavors Topseat

Sep 23, 2024  on Shopify

The customer service from Rado and the team here has been impeccable ! They have assisted with any concerns that I've had in a prompt way, never leaving me hanging, and provided a few extra perks really without me even asking just to address some concerns that I brought to light.. I'm very appreciative of the assistance I've received here and would recommend this app to anybody based on my experience personally ‼️ Two thumbs up for sure Jeff Shafner USA

My Store

Sep 19, 2024  on Shopify

Radoslav went above and beyond just to help me

WWW.STIMLOVE.COM

Sep 19, 2024  on Shopify

the conversation with Radoslav was great!

Prohibicija.hr

Sep 19, 2024  on Shopify

very good customer support

Shubhkraft

Sep 19, 2024  on Shopify

He has been incredibly knowledgeable and helpful throughout the entire process. He also provided valuable insights into our online marketing strategy.

Lorus Watches South Africa

Sep 19, 2024  on Shopify

This app has really improved our search terms and works! I had some questions and Rado from technical support was incredibly helpful and very quick to respond.

Shadely

Sep 19, 2024  on Shopify

Rado provided top quality service. The app is easy to use and does what it promises with ease.

Toive

Sep 19, 2024  on Shopify

Meditation zum Abnehmen

Sep 18, 2024  on Shopify

Great support! Lots of free useful options! Up-to-date regular useful updates. I recommend

Bermies

Sep 17, 2024  on Shopify

We were having trouble displaying rich snippets, and the app provided great help in solving the issue. We've recently installed it, but so far we really like it. I appreciate Rado’s assistance—he’s been very helpful throughout the process and took the time to kindly explain the issues and how to resolve them.

HartSpan

Sep 17, 2024  on Shopify

A ton of value in the trial plan and wonderful customer service.

Revomax

Sep 16, 2024  on Shopify

I'm new to the app, so I still need to see how it performs with the time. But I must say that the team is excellent—very helpful. Keep it up, team! :) Thanks for the support.

AGIKI

Sep 16, 2024  on Shopify

I tried different apps, this one is the best. The AI tool is absolutely amazing and saves me a lot of time.

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