Reviews: Sherpas: Smart SEO

Customer reviews: Sherpas: Smart SEO

Reviews (1,498)

Overall rating

5

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What Merchants Think

The "Sherpas: Smart SEO" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and comprehensive suite of SEO tools, which significantly improve their Shopify stores' search engine visibility. The customer support team, especially members like Radoslav and Todor, is frequently highlighted for their promptness, knowledge, and genuine willingness to assist, making for an impressive all-around customer experience. Merchants appreciate the time efficiency and effectiveness offered by the app, making it a highly recommended choice for SEO enhancement.

Key Strengths

User-friendly interface, easy to navigate even for non-tech-savvy users
Outstanding customer service, with quick responses and effective problem-solving
Automated SEO optimizations that save time, such as meta-tags and alt-text generation
Comprehensive guides and tutorials to assist setup and usage
Integrated tools for managing structured data and improving site speed
Flexible pricing plans with valuable features even in the free version

Common Concerns

Some users report issues with the automation features failing over time
Certain functionalities, like alt attributes and JSON-LD, perceived as basic
Pricing is considered a bit high for smaller stores
Limited options for automating advanced meta-data tasks
Occasional difficulties with Google Search Console integrations

Final Thoughts

Overall, "Sherpas: Smart SEO" is well-regarded among Shopify merchants for its robust feature set and exceptional customer support. While there are a few areas of improvement, particularly concerning advanced automation functions and pricing for smaller shops, the app's benefits in enhancing SEO and saving merchant's time are undeniable. This app remains a valuable tool for businesses looking to improve their online visibility and manage their SEO effectively.

WWW.STIMLOVE.COM

Sep 19, 2024 on Shopify

the conversation with Radoslav was great!

Prohibicija.hr

Sep 19, 2024 on Shopify

very good customer support

Shubhkraft

Sep 19, 2024 on Shopify

He has been incredibly knowledgeable and helpful throughout the entire process. He also provided valuable insights into our online marketing strategy.

Lorus Watches South Africa

Sep 19, 2024 on Shopify

This app has really improved our search terms and works! I had some questions and Rado from technical support was incredibly helpful and very quick to respond.

Shadely

Sep 19, 2024 on Shopify

Rado provided top quality service. The app is easy to use and does what it promises with ease.

Toive

Sep 19, 2024 on Shopify

Meditation zum Abnehmen

Sep 18, 2024 on Shopify

Great support! Lots of free useful options! Up-to-date regular useful updates. I recommend

Bermies

Sep 17, 2024 on Shopify

We were having trouble displaying rich snippets, and the app provided great help in solving the issue. We've recently installed it, but so far we really like it. I appreciate Rado’s assistance—he’s been very helpful throughout the process and took the time to kindly explain the issues and how to resolve them.

HartSpan

Sep 17, 2024 on Shopify

A ton of value in the trial plan and wonderful customer service.

Revomax

Sep 16, 2024 on Shopify

I'm new to the app, so I still need to see how it performs with the time. But I must say that the team is excellent—very helpful. Keep it up, team! :) Thanks for the support.

AGIKI

Sep 16, 2024 on Shopify

I tried different apps, this one is the best. The AI tool is absolutely amazing and saves me a lot of time.

Tier Glück

Sep 16, 2024 on Shopify

Klasse Seite, super hilfreich und absolut weiterzuempfehlen Auf meine Anfrage hin, habe ich innerhalb von wenigen Stunden gleich eine kompetente und hilfreiche Lösung bekommen. Spitzen Team

Motorbikers Apparel

Sep 13, 2024 on Shopify

Beware I deleted this app and they are still taking money out of my account . And not able to contact anyone . Update : Smart SEO contacted me and worked with me to get my money back . They would not stop with shopify till I got the money . I was wrong about this company .

Snoweys Closet

Sep 13, 2024 on Shopify

Absolutley amazing service. These guys go well beyond your wildest dreams. I honestly have not had a company do more. Truly grateful. THANKYOU!!!!

LavaJoy

Sep 12, 2024 on Shopify

Great app, easy to navigate. 5 star customer service. I recommend this app to every store owner who is looking to improve organic rankings.

Aura Relax

Sep 10, 2024 on Shopify

Appreciate your help.

Raleaves Natural Relief

Sep 10, 2024 on Shopify

Great customer service and a great app. I would highly recommend you download it today

Bicos de Fío

Sep 10, 2024 on Shopify

La mejor app de SEO para Shopify. El servicio de atención al cliente es rápido y muy eficiente, siempre dispuestos a solucionar cualquier problema.

Savvy store

Sep 09, 2024 on Shopify

Lush Homing

Sep 03, 2024 on Shopify

The support is extremely Helpful and Prompt responder! Really great service! I recommend it!