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Customer reviews: Sherpas: Smart SEO

Develop by Sherpas Design

Reviews (1,498)

Overall rating
5

What Merchants Think

The "Sherpas: Smart SEO" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and comprehensive suite of SEO tools, which significantly improve their Shopify stores' search engine visibility. The customer support team, especially members like Radoslav and Todor, is frequently highlighted for their promptness, knowledge, and genuine willingness to assist, making for an impressive all-around customer experience. Merchants appreciate the time efficiency and effectiveness offered by the app, making it a highly recommended choice for SEO enhancement.

Key Strengths

  • User-friendly interface, easy to navigate even for non-tech-savvy users
  • Outstanding customer service, with quick responses and effective problem-solving
  • Automated SEO optimizations that save time, such as meta-tags and alt-text generation
  • Comprehensive guides and tutorials to assist setup and usage
  • Integrated tools for managing structured data and improving site speed
  • Flexible pricing plans with valuable features even in the free version

Common Concerns

  • Some users report issues with the automation features failing over time
  • Certain functionalities, like alt attributes and JSON-LD, perceived as basic
  • Pricing is considered a bit high for smaller stores
  • Limited options for automating advanced meta-data tasks
  • Occasional difficulties with Google Search Console integrations

Final Thoughts

Overall, "Sherpas: Smart SEO" is well-regarded among Shopify merchants for its robust feature set and exceptional customer support. While there are a few areas of improvement, particularly concerning advanced automation functions and pricing for smaller shops, the app's benefits in enhancing SEO and saving merchant's time are undeniable. This app remains a valuable tool for businesses looking to improve their online visibility and manage their SEO effectively.

Jade Funk

Oct 14, 2024  on Shopify

very helpful and active

mussage

Oct 13, 2024  on Shopify

Excellent customer service and support. Tool is very easy to use.

Quail Direct

Oct 13, 2024  on Shopify

Very simple and easy to use and navigate for someone like me (store owner, non-developer). We had an issue with store theme and bad links. It was preventing us from using Google Merchant Centre. Radoslav kindly identified the problem, offered to go into our back end and fix it. He dedicated around 20 mins working directly on our problem.. now that's what I call service! Thanks Radoslav and team, you guys are genuinely good business people and you run a very clean and decent app. A million stars!!!!!

Chimart · Zenstyle

Oct 13, 2024  on Shopify

I had a great experience using Sherpas: Smart SEO. The app offers a comprehensive suite of SEO tools that make optimizing my Shopify store much easier. From keyword analysis to improving site speed, the platform provides useful insights that are easy to implement. I especially appreciate the user-friendly interface, which guides you through each step of the SEO optimization process, even if you're not an expert. My site's rankings have seen a noticeable improvement since using this app, and customer support has been responsive and helpful whenever I had questions. Highly recommend Sherpas: Smart SEO for anyone looking to boost their store's search engine performance!

EFACTORY

Oct 10, 2024  on Shopify

Kann ich nur empfehlen! Top Kundenservice! Ein Muss, wenn man sein SEO auf das nächste Level bringen will.

The Rugs

Oct 09, 2024  on Shopify

Really usefull app. Radoslav from customer support service and Smart SEO team thank a lot.

Tixhub

Oct 09, 2024  on Shopify

great support from Radoslav thanks

Toning Pro

Oct 09, 2024  on Shopify

I am more than impressed with the customer service from Tudor. Thank you for your proactiveness, support and guidance in helping us improve our SEO. Thank you again.

FitTech Spot

Oct 08, 2024  on Shopify

Absolutely Exceptional Service! I had the pleasure of working with Radoslav to solve several complex issues on my Shopify store, and I couldn't be more impressed. From the very start, he was professional, knowledgeable, and incredibly patient as he guided me through each step with ease. His attention to detail and deep understanding of Shopify's platform made a huge difference in optimizing my store. Radoslav went above and beyond in addressing my concerns, providing clear explanations and efficient solutions. Thanks to him, my store is now running smoothly, and I've gained valuable insights that will help me manage things more effectively moving forward. If you're looking for someone who genuinely cares about your success and will work tirelessly to ensure everything is perfect, Radoslav is your guy! I highly recommend his services and can't thank him enough for all his help. 5 stars – Truly exceptional experience!

Marwa Jewels

Oct 07, 2024  on Shopify

Great customer service, easy usage instructions . Recently dealt with Radoslav who was very helpful with my inquiry.

Loveweld

Oct 07, 2024  on Shopify

The app is intuitive and works as expected. Their support team is very responsive and provides not only answers but also recommendations. Thus far my experience has been great with this app and company.

Honey Beauties

Oct 02, 2024  on Shopify

They are very professional and kind. I highly recommend you to use their services

Haeri

Oct 01, 2024  on Shopify

The Cabin Depot

Sep 30, 2024  on Shopify

Radoslav has been extremely helpful!

Perfumes

Sep 30, 2024  on Shopify

This is a very good, very useful app to clean up your SEO. It's clean, it's nice, it's well coded, it's got educational videos, and support is very responsive and helpful. I cannot emphasize how important good keywords and SEO is for a Shopify store to increase sales. Shopify does not index well so you need to work to figure out the right keywords and SEO meta for better search results. Some strategic planning is necessary and if you have a lot of products, expect a bit of heavy tedious work, but in the end it brings nothing but good results. Smart SEO helps a lot to reduce that work load. My only downvote would be the lack of option to automate product title to alt tags, and the lack of information where to edit errors found in scheme and rich snippets, for example. I also find the AI feature quite weak or useless in some respects; it should allow automated propagation of the product title to save on time. I also wish they had a different pricing structure as I find the price a little heavy for small stores; maybe a one time price to fix issues could be an attractive option. But all in all Smart SEO is a good app. Google ads requires a steep budget nowadays to give good results which doesn't help small shops, so apps like Smart SEO is crucial to increase sales. I've trippled my sales by cleaning up meta tags and keywords.

Mtns Co

Sep 30, 2024  on Shopify

Lots of great features

Toning Pro

Sep 26, 2024  on Shopify

I am more than impressed with the customer service from Tudor. Thank you for your proactiveness, support and guidance in helping us improve our SEO.

Coffee On Cue

Sep 23, 2024  on Shopify

Quick, efficient customer service and great value for money for improving site SEO.

Successful Endeavors Topseat

Sep 23, 2024  on Shopify

The customer service from Rado and the team here has been impeccable ! They have assisted with any concerns that I've had in a prompt way, never leaving me hanging, and provided a few extra perks really without me even asking just to address some concerns that I brought to light.. I'm very appreciative of the assistance I've received here and would recommend this app to anybody based on my experience personally ‼️ Two thumbs up for sure Jeff Shafner USA

My Store

Sep 19, 2024  on Shopify

Radoslav went above and beyond just to help me

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