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Customer reviews: Sherpas: Smart SEO

Develop by Sherpas Design
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Reviews (1,534)

Overall rating
5

What Merchants Think

The "Sherpas: Smart SEO" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and comprehensive suite of SEO tools, which significantly improve their Shopify stores' search engine visibility. The customer support team, especially members like Radoslav and Todor, is frequently highlighted for their promptness, knowledge, and genuine willingness to assist, making for an impressive all-around customer experience. Merchants appreciate the time efficiency and effectiveness offered by the app, making it a highly recommended choice for SEO enhancement.

Key Strengths

  • User-friendly interface, easy to navigate even for non-tech-savvy users
  • Outstanding customer service, with quick responses and effective problem-solving
  • Automated SEO optimizations that save time, such as meta-tags and alt-text generation
  • Comprehensive guides and tutorials to assist setup and usage
  • Integrated tools for managing structured data and improving site speed
  • Flexible pricing plans with valuable features even in the free version

Common Concerns

  • Some users report issues with the automation features failing over time
  • Certain functionalities, like alt attributes and JSON-LD, perceived as basic
  • Pricing is considered a bit high for smaller stores
  • Limited options for automating advanced meta-data tasks
  • Occasional difficulties with Google Search Console integrations

Final Thoughts

Overall, "Sherpas: Smart SEO" is well-regarded among Shopify merchants for its robust feature set and exceptional customer support. While there are a few areas of improvement, particularly concerning advanced automation functions and pricing for smaller shops, the app's benefits in enhancing SEO and saving merchant's time are undeniable. This app remains a valuable tool for businesses looking to improve their online visibility and manage their SEO effectively.

JANAN'S

Mar 14, 2025  on Shopify

I am amazed by the support team! Where else can you find such good service? Thank you for your support and this beautiful SEO plugin.

Cozyfit

Mar 14, 2025  on Shopify

非常好用 有疑问客服也回复的很快

FLUCO - Uhrenarmband Manufaktur

Mar 12, 2025  on Shopify

I had problems with my Meta Tags. The help from Radoslav was very very nice fast and good! thank you very much

Furrther

Mar 11, 2025  on Shopify

Smart SEO is wonderful, especially for small businesses. Easy to use, and their customer support are very helpful and patient. Recommend it!

Memoriex

Mar 11, 2025  on Shopify

I have received fluent and huge supports from Radoslav from SMART SEO with great appreciation .

PrintWorks Garage

Mar 07, 2025  on Shopify

Great customer service and tech support

4 VISION

Mar 06, 2025  on Shopify

Grate app and grate support

kwurk

Feb 26, 2025  on Shopify

the step by step set up guidance is easy. Also, the customer support (Radoslav) was extremely efficient in resolving my queries.

Mama Bean, LLC

Feb 25, 2025  on Shopify

The customer service appraoch is one of the best, they provide everything i need, its nice making this app easy to use and giving the best service, i would always reconmend Thank you so much Rado Radoslav for the amazing treat

Plantonica

Feb 19, 2025  on Shopify

Only just starting using the app but the customer service is fantastic.

TheWanderWords

Feb 17, 2025  on Shopify

Very useful and the customer support is very helpful and fast responsive. Thank you Radoslav!

Fancyfix Home Decor

Feb 14, 2025  on Shopify

good

Lincoln City Gifts

Feb 13, 2025  on Shopify

Smart SEO is a important part of my business. I recently had an issue where i thought Google was giving me 404 errors the Smart SEO did not detect. When I reached to inquire about the discrepancy, They really took the time to help me understand what was going on, including looking over a copy of my error report from Google in order to ensure they were giving me accurate information. Their service is above and beyond what I ever expected. I highly reccomend this app.

Bee Well

Feb 12, 2025  on Shopify

Great app with amazing backup. Rado has gone way above and beyond to help me resolve a couple of site issues. Definitely recommend. Tom (Tom Graham, manager, BeeWell CBD Oil - https://beewellcbdoil.com)

DoodleTech

Feb 12, 2025  on Shopify

So far the app has been brilliant, cant fault the support either. I messaged, Radoslav replied within minutes and managed to sort out a duplicate JSON issue caused by our theme. 10/10

EleganceFascinator

Feb 07, 2025  on Shopify

Very knowledged bunch of staff. Very helpfull and and patience. I would really recommond

sOsafety LEDs

Feb 07, 2025  on Shopify

LUMEO

Feb 06, 2025  on Shopify

Radoslav is the best

Milady Gioielli

Feb 06, 2025  on Shopify

ottima consulenza e disponibilità

myfitgenes

Feb 06, 2025  on Shopify

Today I am chatting with Todor about some features, he is extremely helpful. Thank you Smart SEO !

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