Reviews: Sherpas: Smart SEO

Customer reviews: Sherpas: Smart SEO

Reviews (1,498)

Overall rating

5

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What Merchants Think

The "Sherpas: Smart SEO" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and comprehensive suite of SEO tools, which significantly improve their Shopify stores' search engine visibility. The customer support team, especially members like Radoslav and Todor, is frequently highlighted for their promptness, knowledge, and genuine willingness to assist, making for an impressive all-around customer experience. Merchants appreciate the time efficiency and effectiveness offered by the app, making it a highly recommended choice for SEO enhancement.

Key Strengths

User-friendly interface, easy to navigate even for non-tech-savvy users
Outstanding customer service, with quick responses and effective problem-solving
Automated SEO optimizations that save time, such as meta-tags and alt-text generation
Comprehensive guides and tutorials to assist setup and usage
Integrated tools for managing structured data and improving site speed
Flexible pricing plans with valuable features even in the free version

Common Concerns

Some users report issues with the automation features failing over time
Certain functionalities, like alt attributes and JSON-LD, perceived as basic
Pricing is considered a bit high for smaller stores
Limited options for automating advanced meta-data tasks
Occasional difficulties with Google Search Console integrations

Final Thoughts

Overall, "Sherpas: Smart SEO" is well-regarded among Shopify merchants for its robust feature set and exceptional customer support. While there are a few areas of improvement, particularly concerning advanced automation functions and pricing for smaller shops, the app's benefits in enhancing SEO and saving merchant's time are undeniable. This app remains a valuable tool for businesses looking to improve their online visibility and manage their SEO effectively.

Happenstance Creations

Jan 27, 2025 on Shopify

Excellent customer service! Very appreciative of the patience exhibited with answering my questions in solving an issue I was having. Problem was successfully resolved.

SharpKitchin

Jan 27, 2025 on Shopify

Tried multiple SEO and Website speed appsm Sherpas: Smart SEO is by far the best, even me, with low sales, can have an optimized speed and SEO in my store!

Iloski Art LLC

Jan 27, 2025 on Shopify

Simply perfect, all that we needed. Also customer support is fast helping.

Vintage Wholesale Spain SL

Jan 26, 2025 on Shopify

I've worked with this tool, and it works incredibly well. However, the assistance they provide is even better, if that's even possible!

Ellie Bosch

Jan 26, 2025 on Shopify

I have installed the Smart SEO app and the team is fantastic. Radoslav was helpful, professional and kind and sorted out all my online store data issues. It is just great to be able to work with super fast and professional people.

OllinMexica

Jan 26, 2025 on Shopify

Una aplicación muy efectiva y su servicio al cliente muy reactiva

Clothes For Her Online Store

Jan 26, 2025 on Shopify

Once again, Todor was there to help with some issues and to help educate me.

The DJ Revolution Store

Jan 25, 2025 on Shopify

Excellent app, would definitely recommend!

My Vegan Dulce de Leche

Jan 23, 2025 on Shopify

Excellent customer support service.

Kataleya

Jan 23, 2025 on Shopify

I love SMART SEO! It's easy to use, customer service is great, always happy to help ( thank you Diana) and the pricing is reasonable. Highly recommend!

bumboo

Jan 23, 2025 on Shopify

Great app for improving organic SEO. The support team are always responsive and helpful.

armysctv

Jan 22, 2025 on Shopify

I just installed the app and i needed some clarification from the support team. In less than 1 minute Radoslav gave me all the informations i was looking after. Now i need to try the app, i hope the app is as good as the support team !

RIAJN

Jan 21, 2025 on Shopify

One of the easiest apps to install given all the step-by-step video instructions and other self-serve resources. Even when I encountered issues with Google Search Console and product review integration, Daiana and the rest of the customer support team were quickly responded, investigated, and fixed the issues. A top app for establishing and managing SEO for your online business.

GADGET VIBES

Jan 21, 2025 on Shopify

Moneysensemap

Jan 20, 2025 on Shopify

My issue was resolved in under 2 minutes and discovered features I didn't realise I have. All around great experience and customer service. Thank you very much Radoslav

Just Best Buys | Smart Solutions for Modern Living

Jan 19, 2025 on Shopify

Premium Pet Care by Venttura

Jan 16, 2025 on Shopify

its great an easy also the customer service is just great and very helpful what i loved the most is the response time and the help thank you team smart SEO and Daiana for your help

FUNUCA

Jan 16, 2025 on Shopify

very nice

Covershua

Jan 15, 2025 on Shopify

I encountered some issues during the initial setup, but the support team quickly resolved the problems with my shop through their collaborator account. I was genuinely impressed by their speed and high level of support. As a business based in Japan, I can confidently recommend this service to other users from Japan as well.

Toko Milobi

Jan 14, 2025 on Shopify

I was initially hesitant to use this app, but I decided to download it and subscribe. I had many questions and needed guidance to get everything set up properly. The assistance provided by Radoslav was absolutely phenomenal! He was incredibly patient, knowledgeable, and went above and beyond to ensure everything ran smoothly. Outstanding customer service—I highly recommend this app!