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Customer reviews: Smart Notifications

Reviews (29)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "Smart Notifications" app, often highlighting its ability to solve significant business challenges, such as automating notification processes and improving email communications. Many reviews emphasize the exceptional customer support, particularly praising team members like Kieran for their dedicated assistance. Several merchants have reported substantial time savings and increased efficiency by using this app.

Key Strengths

  • Efficient automation of notifications and email communications
  • Ability to send customizable notifications, including PDF attachments
  • High-quality customer support, particularly from team members like Kieran
  • Easy setup and user-friendly interface
  • Significant time-saving benefits

Common Concerns

  • High pricing compared to other market options
  • Some users wished they had discovered the app sooner

Final Thoughts

Smart Notifications receives overwhelmingly positive feedback from its users, who value its automation features and the exceptional support provided by the team. While the app is considered a bit pricey by some, the benefits it offers in terms of time savings and efficiency seem to outweigh this concern for most. The app is deemed highly useful and is widely recommended for businesses looking to optimize their notification processes.

BeanBurds

May 14, 2022  on Shopify

We installed this app to help notify our suppliers of daily orders and the app works perfectly. Not only that, but the team behind the app (especially Kieran) have given just the best customer service experience I've ever had with any developer on Shopify. The reason for a 3 star is because we feel that the price of the app is high compared to what is available in the market. Sadly, after over a year of using this app we have decided to move over to report pundit, much cheaper and a million more features.

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