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Customer reviews: vIMG: Multiple Variant Images

Reviews (20)

Overall rating
3.7

What Merchants Think

Overall, merchants using "vIMG: Multiple Variant Images" generally express satisfaction with its ability to effectively manage multiple images for product variants. The app is praised for making storefronts look more professional, with a majority appreciating the responsive customer service. However, there are mixed reviews regarding the app's ease of use and compatibility with custom themes.

Key Strengths

  • Efficiently manages images for product variants, enhancing storefront aesthetics
  • User-friendly interface making setup straightforward
  • Quick and helpful customer support
  • Affordable pricing for the functionality offered
  • Supports video integration for variant images

Common Concerns

  • Lack of support for custom themes, leading to compatibility issues
  • Inconsistent user experience and ease of use for some merchants
  • Some complaints regarding poor communication from customer support in complex cases
  • Concerns over billing practices and clarity

Final Thoughts

Despite some concerns about theme compatibility and customer support in certain scenarios, "vIMG: Multiple Variant Images" is well-received for its functionality, affordability, and the overall improvement it brings to a merchant's product presentation. With a few enhancements, especially in theme integration, this app holds strong potential for even wider merchant adoption.

Hansa Fliesen Depot

Jul 29, 2024  on Shopify

Not working with BE YOURS Theme

True Colour Beauty

Jul 01, 2024  on Shopify

No way to use app for individual products. It just shows 4 videos to arrange product images and add app to your store. Seems to be no customer support chat either. I want only a few products with a color swatch image for an extra variant, but there is no way to organize anywhere. I never added the code to my store, but it makes you agree to a $2 bill every 30 days. Uninstalling and I better not be charged for this app in 7 days. Leaving a review just in case. This is all you get when the app opens. Setup guide Use this personalized guide to get your store up and running. 1. Arrange product images Before you enable the app in your store, you need to arrange your product images in a way that all images of a variant are grouped. 2. Assign a variant image 3. Enable the app and select the theme 4. Add an app block to the product page

Bobotails

Jun 29, 2024  on Shopify

not easy to use and bad customer service,no recommend

disperse

Mar 15, 2024  on Shopify

it only integrates with shopify's themes but not custom react hydrogen sites. low level app

Manoli

Dec 22, 2023  on Shopify

I recently installed vIMG Multiple Variant Images on my Shopify store, only to discover my theme wasn't supported. What followed was nothing short of a fiasco. The support team gained access with promises to integrate my theme, but all they did was create a week-long mess without any resolution. Communication was a joke — absurdly brief and uninformative emails which barely made sense at all. After a frustrating week with strangers tinkering in my store and zero progress, I revoked their access and moved on. Beware: vIMG Multiple Variant Images may promise to integrate your theme but be prepared for a whirlwind of chaos and disappointment.

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