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Customer reviews: Tiny SEO Speed Image Optimizer

Develop by Shopify

The Shopify Smart Image Optimizer app helps merchants enhance site speed and SEO by automatically compressing and optimizing product images. Reading reviews from real users can help you decide if it’s the right solution for your store’s performance needs.

Reviews (1,828)

Overall rating
5

What Merchants Think

Merchants overwhelmingly praise the "Tiny SEO Speed Image Optimizer" app for its effectiveness in optimizing website speed and SEO, along with its outstanding customer service. The app is commended for being user-friendly, making complex SEO tasks more manageable for users with varying levels of technical expertise. Many reviews express satisfaction with the results, including improved search engine rankings and faster website loading times.

Key Strengths

  • Exceptional customer service, frequently highlighted staff members like Martin, Julia, Chris, and Simon.
  • Easy-to-use and intuitive interface, making it accessible for users without advanced technical skills.
  • Effective image optimization, significantly improving website loading times.
  • Comprehensive SEO enhancement features, including metadata automation and search console support.
  • Time-saving automation for SEO tasks, beneficial for busy store owners.

Common Concerns

  • Concerns about pricing, with some users feeling the app is overpriced.
  • Issues related to billing, including unexpected charges after uninstalling the app.
  • A few users reported compatibility issues with other Shopify apps.

Final Thoughts

The "Tiny SEO Speed Image Optimizer" app is highly regarded among Shopify merchants for its ability to enhance website performance and SEO effectively. The app's standout feature is its exceptional customer support, which significantly contributes to its positive reception. While there are some concerns about pricing and billing, the app remains a valuable tool for those looking to optimize their online presence efficiently.

Ananse Village

Sep 22, 2025  on Shopify

I'm so impressed with the level of realtime support from this app! My agent Simon was able to quickly explain features as well as assist with implementation making a huge difference in the performance of my website. If only all customer service could be this helpful...thanks Simon and TinyIMG!

Hot Chocolate Teachables

Sep 22, 2025  on Shopify

This app has been a game-changer for my Shopify store! It makes SEO so much easier to manage — from optimizing product titles and meta descriptions to fixing 404 errors and improving page speed. The interface is intuitive, and the automation saves me hours every week. I’ve already noticed an improvement in my search rankings and traffic. Highly recommend for anyone looking to boost their store’s SEO efficiently

29lines

Sep 20, 2025  on Shopify

This app is great and reasonably easy to use for beginners like myself. The support service is next level. I’ve worked with them while getting started and found them to be extremely responsive and informative. Julia, on a couple of occasions, went above and beyond to help me out. Her support made a huge difference in getting up and running smoothly. Highly recommended!

GOOD TASTE Records

Sep 20, 2025  on Shopify

Amazing set of tools backed by incredible support. Julia was timely and efficient any time that I had questions and addressed the fixes quickly and accurately.

The National Blood Test Clinic

Sep 18, 2025  on Shopify

This was one of the best customer services we have experienced in a while. Julia was amazing she went above and beyond to help us setup the app. Thank you so much

JOWUA

Sep 17, 2025  on Shopify

The app instantly improved my score on PageSpeed Insights from 3 to 42, and we haven't even used all of the features. The customer service was fantastic. They even helped fix an issue on the site completely unrelated to their app. Great start with this app!

LaMoon Candle

Sep 16, 2025  on Shopify

TinySEO is easy to set up and user-friendly. It’s a convenient tool that helps me optimize my SEO effectively. The support team has been incredibly helpful too!

Eliosun

Sep 13, 2025  on Shopify

Very helpful app! Helped me clean up structured data, fix ALT tags, and improve meta SEO. The support team (especially Julia) was super responsive and helped me fix warnings quickly. Highly recommended!

Cupcakedozen.nl

Sep 12, 2025  on Shopify

Very good app when you want to optimize your store for speed and SEO. Amazing customer service that really helps getting your website performance levels as high as possible.

Amiba

Sep 12, 2025  on Shopify

There's so many good things to say here. First, TinySEO saved us so much time by optimizing everything that needed to be optimized. The tool itself is great, but the support...wow! Always someone there to help and dig into any issues. I was dealing with Simon, and he was fast, fixed my issues immediately, and did recommendations that would only help! I strongly recommend this app! Owner - amiba.shop

Exotics Carbon Design

Sep 11, 2025  on Shopify

Excellent customer service, Simon helped me setting up the SEO and helped fix other issues with them!

Shaman Things

Sep 10, 2025  on Shopify

Relatively new to the app but very happy so far! Aside from some of the great automatic processes (my first pressing need was to re-name about 1500 image files) it has provided welcome guidance and focus to my SEO efforts! Customer service is also amazing, they contacted me about an issue I wasn't even aware of!!

SiaLinda.com

Sep 09, 2025  on Shopify

Very good app with lots of helpful features. Plus, the support team responds very quickly, is knowledgeable, and very helpful. Thank you!

YOYOCO

Sep 08, 2025  on Shopify

Julia is really great at this job, she leaded me kindly and patiently and I completed all steps easily. Thank you very much for your help :)

wasserundoel

Sep 05, 2025  on Shopify

Great app and great support - highly recommended! It is easy to understand and really quick to work with. I could upgrade my SEO-store from some 40 to 65 within two days - this is what makes fun to further work with!

C4 Print

Sep 05, 2025  on Shopify

Thank you to Julia for her tremendous efforts. The speed of our website has increased dramatically. We had a small issue with CSS changes making some buttons invisible but Julia was very quick in helping us locate and fix the change. If I could give more stars, I would. So far very happy with both the app and the incredible support.

Cumrige

Sep 01, 2025  on Shopify

I had a very good experience with this app. Julia from support was extremely helpful and patient. She unlocked extra features for me and guided me clearly on how to use them. Everything worked smoothly, and I really appreciate her assistance. Great customer service and very useful app!

Kulture Klash

Aug 30, 2025  on Shopify

I had an amazing experience with the Tiny SEO app! Martin was incredibly helpful and responsive seriously, the response rate is unmatched. Whenever I ran into issues (mostly my own mistakes), he guided me through every step to fix them without any hassle. The support made everything so smooth, and I felt genuinely taken care of. Highly recommend Tiny SEO, especially if you want a team that actually has your back!

The Trio Synergize Group

Aug 27, 2025  on Shopify

Great app, which I highly recommend. Easy to use and setup, provides a lot of useful insight for SEO and other useful tools to help optimize site performance. Support, reply fast in my experience, when I've needed it. They are very friendly, professional and knowledgeable.

Toy Chest Australia

Aug 27, 2025  on Shopify

TINY might be in their name, but their support is nothing short of extraordinary. Recently, a member of their team proactively reached out to inform us about an identified issue—something we truly appreciate as it shows their commitment to customer success. When I needed further assistance, I connected with Julia from their chat support, and the experience was outstanding. Within minutes, she not only pinpointed the exact issues but also guided us through the fixes with clarity and efficiency. What impressed me even more was that Julia went above and beyond by suggesting additional improvements to enhance our SEO performance. This level of proactive, solution-oriented support is rare and speaks volumes about the quality of their service. Another feature we absolutely love is the transparency TINY provides around future developments. Being able to see feature requests from other merchants, along with planned improvements, gives us confidence that the platform is continuously evolving based on real user feedback. It’s a collaborative approach that makes us feel heard and valued. In short, TINY delivers big on support and innovation. We highly recommend their product to anyone looking for a reliable, forward-thinking solution.

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