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Smart FAQs

Develop by Shopify

$29-$60

/ Month
Free plan available

"AI FAQs: Instant Search and Chatbot, Accurate Responses, Reduced Support Tickets."

About Smart FAQs

Launched Feb 19, 2026

Categories

Built by Shopify

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Description

Turn your FAQs into instant answers with an AI search and chatbot powered by your content.

Smart FAQs turns your existing content into instant, reliable answers. Our AI-powered search widget and conversational chatbot respond exclusively using the FAQs you create—ensuring every response stays accurate and 100% under your control. Whether customers use the FAQ page search or the site-wide chatbot, they get immediate help. When new questions arise, they are logged so you can quickly fill the gap and reduce repetitive support tickets.

Smart FAQs turns your existing content into instant, reliable answers. Our AI-powered search widget and conversational chatbot respond exclusively using the FAQs you create—ensuring every response stays accurate and 100% under your control. Whether customers use the FAQ page search or the site-wide chatbot, they get immediate help. When new questions arise, they are logged so you can quickly fill the gap and reduce repetitive support tickets. more
  • Rich text FAQ editor with categories to organize your content
  • AI search and chatbot that answer questions using your FAQ content
  • Bulk import your existing FAQs instantly via CSV file
  • Analytics for engagement, missing answers, and search topics
  • Customize appearance, app messages, translations, and more

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