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Customer reviews: SMART Checkout Rules

Develop by Shopify

Reviews (320)

Overall rating
5

What Merchants Think

The overall feedback for "SMART Checkout Rules" is positive, with many users appreciating its functionality and ease of use. Merchants find it particularly valuable for customizing checkout experiences based on different criteria. Although there are some concerns about privacy and limited free plans, the app is generally well-received for its customization capabilities and helpful customer service.

Key Strengths

  • Easy to set up and use
  • Effective for hiding payment methods based on delivery options
  • Helps organize payment methods by market
  • Good customization features
  • Responsive and helpful customer service

Common Concerns

  • Privacy and security concerns about data leakage
  • Limited free plan options
  • Some users found initial functionality setup challenging

Final Thoughts

"SMART Checkout Rules" proves to be a useful tool for merchants seeking to tailor their checkout processes. Its user-friendly design and effective functionality for managing payment methods make it a valuable addition to e-commerce setups. While privacy concerns and free plan limitations exist, these do not significantly tarnish the app's positive reception and utility.

FanFunded

Nov 04, 2025  on Shopify

I'm only new to using this app, but the layout is super easy to get around, and the initial support I got from Regine was excellent! From my basic instructions she set up my rules for me, and let me know the limitations as well. Very impressed, I wish these guys all the best.

ReLuxe Room

Oct 30, 2025  on Shopify

Great app, very easy to use and works smoothly! The support team is fantastic and quick to help. Highly recommend!

Tubbs

Oct 30, 2025  on Shopify

Great customer service / support (from Reymar), app is simple and effective - highly recommend. It would be great if the Checkout Behaviour Settings were enhanced to hide all payment and shipping options until valid information is entered (ie not information that contradicts a rule).

Ceramique Peinture EI

Oct 29, 2025  on Shopify

Works perfect for showing or hiding delivery methods and payment methods even with shopify basic plan. The support is also excellent, very fast, friendly and professional. Special thanks to Reymar.

MathPentath

Oct 29, 2025  on Shopify

We were struggling with only using certain shipping methods on check out (like only Ground UPS). This app solved the problem. Helpful, professional and quick. Thanks Reymar!

Collins Florist and Gifts

Oct 28, 2025  on Shopify

Incredible customer service and made it so easy to get the necessary things set up to make our business run smoothly

Studio Plantes

Oct 28, 2025  on Shopify

I had two things to do, an easy one was to rename the klarna payment option to make it clearer, and Jason helped me do it in a flash. 1 min and it was done, very efficient, and it's free so very satisfied. My other request was way trickier : create a rule to increase prices when customers choose klarna as the commission is much higher, but that is not possible. It's ok as I can imagine that would very difficult to implement.

Afrocessories | Pretied Headwraps

Oct 27, 2025  on Shopify

I needed help and my problem was solved in less than 5 minutes! Very efficient. Very timely. Very effective.

The Triumphant Brand LLC

Oct 26, 2025  on Shopify

This app is very user friendly and easy to set up. It allows you to create checkout rules based on a number of conditions. We needed to restrict the sale of one of our collections and had set up a custom shipping profile. The issue was when both restricted items and non-restricted items were added to the cart it triggered both shipping profiles, appeared as separate shipments, and charged the customer for each shipment even though it was technically just one. This app allowed us to have one shipping profile and create a rule to restrict the sale of that collection by shipping location thus, eliminating the need to have a separate profile that duplicated shipping. Special kudos to Reymar excellent customer service and support.

Saras – The Art of Luxurious Living

Oct 26, 2025  on Shopify

This app let's you override default payment method label settings, which we cannot change on our own from any store config. Jason was super quick and extremely helpful in making these changes for us

Deltron

Oct 23, 2025  on Shopify

Smart Checkout Rules does exactly what the developer promises. You can easily create a rule to hide one or more payment methods for a specific country. In addition, it’s very simple to give a payment method a different name — for example, you can rename iDeal to “Secure payment with iDeal.” The customer service from E-Trade Partner is absolutely outstanding — 200% super! I had a question, clicked on the chat function, and within two minutes I was connected with Reymar. I explained the issue I was facing, and he had it solved within a few minutes. Excellent app and service!

The St. Clair Stitchery

Oct 22, 2025  on Shopify

Lightning fast response time. I installed the app and, within seconds, they reached out asking if I needed any help. I agreed -- assuming it would be a walkthrough tutorial. Nope! In less than 3 minutes, they had my payment options displayed exactly as I wanted. Wonderful to work with!!

Just Visiting

Oct 22, 2025  on Shopify

I ws able to set up exactly what i needed with the help of the chat agent. Reymar understood what I was trying to set up and jumped in to help set it up correctly!

Happy Candles Romania

Oct 19, 2025  on Shopify

I was honestly pleasantly surprised by this little free app for checkout rules. The most important thing for us was to have multi-language error messages for the rules. Even though Romanian isn't one of the languages listed there, Reymar helped us find a quick workaround to implement. Thanks a lot for your help! And keep up the good work! You're doing an amazing job!

Abboo Candle Co

Oct 19, 2025  on Shopify

This app does exactly what I need - hides a shipping option unless a customer is shipping to a certain zip code. Reymar was friendly and had my request set up in a matter of minutes. Thank you!!

Fantastic Gifts Shop

Oct 18, 2025  on Shopify

Very nice app! Does exactly what it supposed to do! Also Jason was very helpful and even helped me setup what I needed. Would definitely recommend this app!

Stone River Gems

Oct 18, 2025  on Shopify

I'm on Shopify basic and needed a pop up message to appear at check-out when certain parameters were met due to shipping restrictions in some countries. This app was super easy to set-up and offered the features I needed.

Cozy Haus Furniture

Oct 18, 2025  on Shopify

Amazing and simple app for check-out. Jason helped set-up everything on the get-go and understands what I need while also working around with what I have so I have little to minimal to change.

Shimlee

Oct 17, 2025  on Shopify

Great app! I worked with Reymar and they helped us build out a custom checkout option for customers tagged a certain way. It has completely fixed an issue we were looking for a work around with and immediately started working. Fast set up and easy to work with staff.

Tahi

Oct 17, 2025  on Shopify

Free app but features are everything that you need. Very straightforward and support staff, Jason, is very helpful guiding me throughout the process. Thank you and more power to Smart Checkout Rules and its team.

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