Reviews: Ex Smart Chat Order

Name: Ex Smart Chat Order
Brand: Shopify
SKU: shopify-smart-chat-order-app-app-by-shopify
Rating: 5 (26 reviews)

Customer reviews: Ex Smart Chat Order

Develop by Shopify

Reviews (26)

Overall rating

5

28
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1

What Merchants Think

The "Ex Smart Chat Order" app is highly favored by merchants for its seamless integration with WhatsApp, enhancing customer interaction and order management. Overall, merchants have experienced significant improvements in conversion rates and appreciable customer support. The general consensus highlights both the app’s efficacy and the exceptional service behind it.

Key Strengths

Seamless WhatsApp integration for easier customer communication and order placement.
Exceptional and responsive customer support available even during weekends.
Increased order placements due to user-friendly processes.
Automatic draft order creation enhances marketing strategies.
Easy to deploy and configure within Shopify stores.

Common Concerns

Initial difficulties with app installation that required support intervention.
Occasional technical hiccups during setup.

Final Thoughts

Overall, "Ex Smart Chat Order" is well-received as a powerful tool for Shopify merchants. The app not only offers a streamlined ordering process via WhatsApp but is also backed by a dedicated support team that ensures a smooth user experience. It is highly recommended for those looking to optimize customer interaction and boost sales efficiency.

coolpointkenya

Oct 07, 2025 on Shopify

Thank you for the app and great support. Closing sales is much faster via whatsapp

GYM Pakistan

May 30, 2025 on Shopify

Great App and One of the Best and Fast Support.

Matoz Car Accessories

May 05, 2025 on Shopify

The app is amazing. The conversion rate is high on whatsapp. The technical support is 100% . Thank you for the good product

BRUMEL SWIMWEAR

Oct 24, 2024 on Shopify

Muito bom! Tive dificuldade para instalar, mesmo tudo configurado ainda não aparecia na loja. Chamei no suporte e prontamente me ajudaram e deu tudo certo. Muito obrigada, recomendo muito!

Tienda Henca

Oct 23, 2024 on Shopify

Excelente el servicio de soporte!

Daastaan

Oct 07, 2024 on Shopify

Superb App Highly recommended

Enkaji Households

Sep 29, 2024 on Shopify

awesome app. Made my whatsapp interactions easy since is the main channel for communication for our store. Hope awesome upgrades are done like abandoned cart

Kloira

Sep 26, 2024 on Shopify

These guys are amazing! I have never seen support like this. No mater which plan you pick but they are on their 100% with support. No doubt product is amazing. The best thing I like is automatic draft order creation. That is a smart move for marketing as well. Already purchased 2nd license for my second store. And highly recommending to everyone who are looking for a WhatsApp tool :)

Chordz-qa

Sep 25, 2024 on Shopify

Easy to deploy. Support team is fast and efficient.

Cortinaje

Sep 15, 2024 on Shopify

Excellent app!

Miseb

Sep 15, 2024 on Shopify

Excellent support!

Yazuribora

Sep 06, 2024 on Shopify

Très belle expérience, en plus le service client m'a aidé même le week-end jusqu'à tard le soir. L'application est pratique.

San Diego

Aug 27, 2024 on Shopify

Excelente soporte!

Maria Eulália

Aug 18, 2024 on Shopify

Excellent suport.

Rupaca

Aug 04, 2024 on Shopify

Excellent! Work perfect!

Dziris

Jul 25, 2024 on Shopify

I am more than excited to find this app. It'll help our store so much as most of our clients need help deciding before purchase, this will give us and them a rapid and informative way to proceed. Thanks for the quick support as we faced an issue with the settings. Swift response.

Immautogo

Jul 23, 2024 on Shopify

Very useful !!!

Pet Set Go

Jul 07, 2024 on Shopify

Great app with great support.

Swapnil Arts

Jun 30, 2024 on Shopify

Got Solution for my Problem Within 24 hrs their Customer Support is Very Good.

Lucminas Empilhadeiras

Mar 21, 2024 on Shopify