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Customer reviews: Ex Smart Chat Order

Develop by Shopify

Reviews (26)

Overall rating
5

Matoz Car Accessories

May 05, 2025  on Shopify

The app is amazing. The conversion rate is high on whatsapp. The technical support is 100% . Thank you for the good product

BRUMEL SWIMWEAR

Oct 24, 2024  on Shopify

Muito bom! Tive dificuldade para instalar, mesmo tudo configurado ainda não aparecia na loja. Chamei no suporte e prontamente me ajudaram e deu tudo certo. Muito obrigada, recomendo muito!

Enkaji Households

Sep 29, 2024  on Shopify

awesome app. Made my whatsapp interactions easy since is the main channel for communication for our store. Hope awesome upgrades are done like abandoned cart

Kloira

Sep 26, 2024  on Shopify

These guys are amazing! I have never seen support like this. No mater which plan you pick but they are on their 100% with support. No doubt product is amazing. The best thing I like is automatic draft order creation. That is a smart move for marketing as well. Already purchased 2nd license for my second store. And highly recommending to everyone who are looking for a WhatsApp tool :)

Yazuribora

Sep 06, 2024  on Shopify

Très belle expérience, en plus le service client m'a aidé même le week-end jusqu'à tard le soir. L'application est pratique.

Dziris

Jul 25, 2024  on Shopify

I am more than excited to find this app. It'll help our store so much as most of our clients need help deciding before purchase, this will give us and them a rapid and informative way to proceed. Thanks for the quick support as we faced an issue with the settings. Swift response.

Mireya Creations

Feb 19, 2024  on Shopify

As a Shopify merchant looking to streamline my customer communication and ordering process, I stumbled upon the WhatsApp Ordering add-on, and it has truly been a game-changer for my business. This innovative extension seamlessly integrates WhatsApp into my Shopify store, allowing customers to place orders effortlessly through the popular messaging app. What truly sets this add-on apart, however, is the exceptional customer service provided by the team behind it. I've had a few technical hiccups along the way, but their support team has been nothing short of phenomenal. Not only are they responsive and knowledgeable, but they go above and beyond to promptly resolve any issues, even on Sundays when most other support services are unavailable. Their dedication to ensuring a smooth experience for their customers is truly commendable. Moreover, the add-on itself functions flawlessly. The integration is seamless, and I've noticed a significant increase in order placements since implementing WhatsApp Ordering. Customers appreciate the convenience of being able to place orders directly through WhatsApp, and I've received numerous compliments on how user-friendly the process is. Overall, I couldn't be more satisfied with the WhatsApp Ordering add-on for Shopify. It has simplified my order management process and enhanced the overall customer experience. Couple that with outstanding customer service, and you have a winning combination that I would highly recommend to any Shopify merchant looking to streamline their operations and provide top-notch service to their customers.

My Store

Feb 14, 2024  on Shopify

Incredible service and wonderful communication. The app works just as described and it gets the job done!

PlayerOne

Feb 09, 2024  on Shopify

Impeccable service..fast response to my queries..quick assistance to resolve the issue to integrate the app in my store. I am still testing the app and hopefully will purchase the subscription. Highly recommended.

Moon Creation

Jan 29, 2024  on Shopify

It does what it's supposed to do and in a great way! Also, the support is great! Sent a message on Sunday for help and expected to hear back on Monday, but got help on the same day.

My Store

Jan 23, 2024  on Shopify

It's very rare for me to make recommendations, but I need to be fair and give my endorsement – the app is simply great and meets all my needs, with amazing technical support. I'm in Brazil, my store operates here, and despite the distance and time difference, the service from the entire team led by Muzammil was incredible. I'm very grateful. It's with companies and people like this that we want to have as partners. Highly recommended. Wishing everyone success!

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