You won't believe it, but I didn't need to contact support at all. I didn't encounter any issues from app installation to integration; it was all incredibly straightforward. I was in search of an app that could announce ongoing sale offers effectively, and I found many options on Shopify, but I chose this particular app because it's free. I was pleasantly surprised to find that the color scheme and customization options were also available for free. This app is perfect for those who want a hassle-free installation process and don't need a lot of complicated features. It's just what I was looking for.

I set up a simple announcement bar just like I imagined in 2min. Super easy to use, amazing support and everything for free

The app is easy to use... I like especially the rotating banners. I had just a few questions and David supported me. He was very helpful and could fix the problem yery quickly. Thank you very much! :-)

A magnificent app and even better support service! Does everything we need and more. Can't wait to try the new rotating feature along with scheduled items too!

The app is fantastic. I realized its fast than other apps. 5 star for now. Thanks. they have also a very good customer support. Highly Recommended.

I worked with support for over 2 hrs and they couldn't fix their problems. I think they only have one customer support. Very frustrating. (Update) I have revised my review because customer support has contacted me several times. I appreciate the repeated attempts to help me. I could not get the banner to work because I am not the principal listed on the website. However, I should have been told this before spending hours on the phone. I would suggest looking at your security procedures. In my case my partner lives 4 hrs away and cannot always be contacted immediately.

Insane app! I want to say THANK YOU MARTIN for helping me out with these questions! This banner improved and brightened my shop!!!

We had some hiccups getting the app to work, but after a conversation with Martin at tech support, he promised to fix it and.... HE DID FIX IT in just a few hours. Thanks to Mouse for their excellent support policy..... Andrzej

Martin's level of support has been nothing short of phenomenal. His quick responses and proactive approach to jumping in and taking care of issues have been truly remarkable. His commitment to ensuring our issues were resolved shows his commitment to providing outstanding customer service. The app itself is easy to set up and eagerly look forward to seeing new features being integrated. Highly recommended.

Easy to setup with instant preview, quick support and works perfectly. I somehow missed 'activate' button at first and was missing banner in the shop, but got quick reply from support - I just needed to activate it in online store > themes > customize > app embeds.