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Customer reviews: Voyager Upsell & Cross‑Sell

Develop by Shopify

Reviews (23)

Overall rating
4.6

What Merchants Think

Merchants are highly satisfied with "Voyager Upsell & Cross‑Sell," praising its ease of use, quick setup, and exceptional customer service. Many feel it has significantly enhanced their business operations by streamlining the upsell and cross-sell processes, thereby increasing their average order value (AOV).

Key Strengths

  • Intuitive and easy to set up without requiring theme coding changes.
  • User-friendly interface suitable for both new and experienced users.
  • Effective in increasing average order value (AOV).
  • Excellent customer service with prompt and helpful support staff.
  • Seamless integration with AliExpress and effective product management features.

Common Concerns

  • Some users mention initial setup can seem complex without detailed guidance.
  • Limited customization options for more advanced users.

Final Thoughts

"Voyager Upsell & Cross‑Sell" is highly regarded for its efficiency and user-friendliness, making it a valuable tool for merchants looking to boost their sales. Its strong customer service and integration features further solidify its reputation as a top choice for those using Shopify stores. While there are a few minor recommendations for increased customization, the overall reception is positive and highlights its practicality and trustworthiness.

Acehackware

May 20, 2016  on Shopify

Simple, gamified product upsells. Love the idea, so-so execution. Unfortunately, dashboard statistics only show stats for "add to cart" actions without tracking actual conversions (which significantly and artificially inflates the statistics), though we've been able to track actual conversion by tracking coupon code usage. Unfortunately, ignoring the stats shown on the dashboard and using actual sales data, when testing against other upsell plugins, it produces significantly fewer upsells than other simpler and less-expensive alternatives. Also, doesn't skip products that go out of stock, which can create confusion for customers who are shown upsells for products that are no longer available.

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