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Customer reviews: SRA ‑ Google Analytics 4 (GA4)

Reviews (70)

Overall rating
4.6

What Merchants Think

The "SRA ‑ Google Analytics 4 (GA4)" app receives mixed feedback from merchants. Many praise its seamless integration and effective analytics solutions without the need for coding, which brings great relief to users facing data mismatch issues. However, some users have experienced technical challenges and unresponsive customer support, contributing to varied opinions on the app's quality and functionality.

Key Strengths

  • Effortless setup and seamless integration with Google Analytics 4.
  • Reliable data accuracy and comprehensive analytics overview.
  • User-friendly interface facilitating easy customization.
  • Responsive customer support resolving issues quickly.
  • All-in-one solution handling basic to advanced analytics needs.

Common Concerns

  • Code injection issues affecting Shopify store operations.
  • Unresponsiveness from customer support for some users.
  • Problems with uninstalling app code completely.

Final Thoughts

The "SRA ‑ Google Analytics 4 (GA4)" app is a potent tool for merchants looking to enhance their Google Analytics integration, as it offers easy setup, robust functionality, and a comprehensive data overview. Despite its strengths, users should be aware of potential technical issues and customer support challenges. Overall, it remains a highly recommended app for those struggling with GA4 integration on Shopify.

Frozen Garden

Jan 28, 2024  on Shopify

We couldn't use this app because of the code it was putting on the Additional Details on orders which messed up our shipping system. So we uninstalled this app weeks ago and all orders continue to have this code on it. They don't actually uninstall the app code which is a terrible development process. They've also been unresponsive when reaching out to get this fixed.

Sweet Victory Products Ltd

Dec 12, 2023  on Shopify

This app has messed up my shopify store, it has injected code that apears on customer invoices when printed, it is not something I would recoment.

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