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Customer reviews: Amplify | Slide Cart Drawer

Develop by Amplify

Reviews (15)

Overall rating
4.5

What Merchants Think

Merchants generally find "Amplify | Slide Cart Drawer" to be a beneficial addition to their online stores, enhancing the checkout process with a sleek and intuitive interface. While many praise the app for its functionality and exceptional customer service, there are concerns regarding its pricing model.

Key Strengths

  • Excellent customer support, with frequent mentions of specific employees, particularly Ugur and Carlos, for their helpfulness and speed in resolving issues.
  • An intuitive and sleek cart drawer that enhances the checkout experience for customers.
  • Effective in increasing average cart values by enabling automatic gifting and offers.

Common Concerns

  • Pricing model can lead to unexpectedly high charges, with some merchants feeling that the app's commission on sales is unreasonable compared to the market.
  • Lack of clarity around the app's fee structure, leading to misunderstandings about costs.

Final Thoughts

Overall, "Amplify | Slide Cart Drawer" is well-regarded for its enhanced user interface and top-notch customer support, making it a valuable tool for increasing conversions. However, potential users should carefully review the pricing details to ensure alignment with their budget and expectations.

PURAKAI

Jan 14, 2025  on Shopify

The app functions as advertised, but proceed with caution. They don’t charge a fixed fee, and we ended up being charged over $329.33 for just one month. I’ve been running my store since 2012 and had no idea they could take a percentage of your monthly revenue. This was partly my oversight for not reading the fine print, but it’s definitely not worth it—especially when many other apps offer similar features at a fraction of the cost. 1/15/2025 Update: Yes, on a call you explained that if our customer purchased over $200, and we offer them a free gift card over $200, you take credit for that sale and charge me as you created the value for that sale. You ended up charging me for 1% for 33% of our sales, which is ludicrous, I installed another app for $29, with the same functionality and AOV and conversion rate have stayed the same. It wasn't your app that deserved to be created with the sale. Trying to take credit for 33% of my sales, and charging me 1% is not a good business practice, in my opinion, you lost me as a customer and others should know how this works before they use your app.

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