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Customer reviews: TikTok Shop Connector — SPL

Reviews (108)

Overall rating
4.6

What Merchants Think

Overall, merchants are highly satisfied with the "TikTok Shop Connector — SPL" app. The app is praised for its ease of use and excellent integration between Shopify and TikTok. A notable standout is the exceptional level of customer support, with many merchants specifically appreciating the prompt and professional assistance provided by team members such as Zarmina, Anna, Rawail, and Nayyab.

Key Strengths

  • User-friendly and intuitive interface
  • Seamless integration between Shopify and TikTok
  • Exceptional and responsive customer support
  • Effective in syncing products and managing inventory
  • Reliable and time-saving real-time updates

Common Concerns

  • Issues with syncing customer profiles leading to duplicates
  • Some initial setup and syncing challenges encountered by users
  • The price may seem high to some users, although considered worth it by most due to perceived value

Final Thoughts

The "TikTok Shop Connector — SPL" app is highly regarded by merchants for its functionality and outstanding customer support. While there are minor concerns, particularly with syncing customer profiles, the app remains a favorite among users looking for an effective and reliable solution for integrating their Shopify stores with TikTok. The exceptional customer support teams, particularly individuals like Zarmina and Anna, are a significant value addition, making the app even more worthwhile. Overall, SPL is considered an essential tool for e-commerce retailers looking to leverage TikTok's platform.

Notsobig

Apr 07, 2025  on Shopify

Customer service is great and very responsive to our queries.

Little Bird

Apr 07, 2025  on Shopify

Great support by Athar and team

Trendbox

Apr 04, 2025  on Shopify

Übersichtlich, verständlich und super Support.

Whimsical Wishes & Wonders

Apr 02, 2025  on Shopify

This is the best app ever. They have excellent customer service and the app is user friendly making it seemless to add and remove products from my tiktok shop!

L'antre du naturel

Apr 01, 2025  on Shopify

ok

Noveira Italia

Apr 01, 2025  on Shopify

latest app to import products from Shopify to Tiktok shop quickly and easily. Rawail who takes care of the assistance was super available to answer all my questions and very professional. I recommend the app to everyone for those who are also implementing Tiktok shop as an additional sales channel!

TheWoodenGypsy

Mar 28, 2025  on Shopify

The Screamin' Tee

Mar 20, 2025  on Shopify

Rawail is a great rep. Very helpful and knowledgable.

Bernard Food Industries

Mar 20, 2025  on Shopify

Diamond Kids

Mar 20, 2025  on Shopify

ok

lifetrailsemporium

Mar 16, 2025  on Shopify

He was great and did everything so quickly!!

Cute Pet Story

Mar 16, 2025  on Shopify

The SPL team goes above and beyond when it comes to customer support! They were incredibly responsive and made the whole TikTok Shop integration process much easier. Couldn’t have done it without their help!

SightGlassTube

Mar 14, 2025  on Shopify

Alex, thanks a million for your support at SEOLab. Your help is much appreciated.

Xen Botanical

Mar 13, 2025  on Shopify

Easy peasy

Clarnia

Mar 13, 2025  on Shopify

Support team is very proactive and responded quickly. Highly Recommended.

Even Keel LLC

Mar 10, 2025  on Shopify

great service but the daily limits stopped me for the day. Unbelievable service. Quick to help access account to help you accomplish required tasks.

ANABEL GONZÁLEZ ESTUDIO

Mar 05, 2025  on Shopify

Todo muy fácil e intuitivo, todavía estoy en proceso.

Room 14 Menswear

Mar 04, 2025  on Shopify

So far so good. Super easy to install and understand.

Momanda.us

Mar 04, 2025  on Shopify

This app is very good. And the customer support is excellent. Alex help me work the problem out.

Yjaab

Mar 01, 2025  on Shopify

Très bien merci beaucoup il a pris beaucoup de temps pour m’aider c’est excellent

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