TikTok Shop Connector — SPL logo

Customer reviews: TikTok Shop Connector — SPL

Reviews (326)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "TikTok Shop Connector — SPL" app. The app is praised for its ease of use and excellent integration between Shopify and TikTok. A notable standout is the exceptional level of customer support, with many merchants specifically appreciating the prompt and professional assistance provided by team members such as Zarmina, Anna, Rawail, and Nayyab.

Key Strengths

  • User-friendly and intuitive interface
  • Seamless integration between Shopify and TikTok
  • Exceptional and responsive customer support
  • Effective in syncing products and managing inventory
  • Reliable and time-saving real-time updates

Common Concerns

  • Issues with syncing customer profiles leading to duplicates
  • Some initial setup and syncing challenges encountered by users
  • The price may seem high to some users, although considered worth it by most due to perceived value

Final Thoughts

The "TikTok Shop Connector — SPL" app is highly regarded by merchants for its functionality and outstanding customer support. While there are minor concerns, particularly with syncing customer profiles, the app remains a favorite among users looking for an effective and reliable solution for integrating their Shopify stores with TikTok. The exceptional customer support teams, particularly individuals like Zarmina and Anna, are a significant value addition, making the app even more worthwhile. Overall, SPL is considered an essential tool for e-commerce retailers looking to leverage TikTok's platform.

VitalSpark Solutions

Nov 18, 2024  on Shopify

The support team at SPL is fantastic! Zarmina helped me get set up with my store, and after linking everything, the app works great. Syncing orders and inventory is super quick, but names and prices take a little longer. One issue for me is that it doesn't sync customer profiles, leading to some duplicates in my system. Without proper order syncing, I miss out on key sales reports I rely on. I’ll probably need to look for another solution for now, but if they can fix the customer profile syncing, I’ll definitely be back!

Clutch Collective

Nov 18, 2024  on Shopify

This app is super easy to use, and the tutorials are very helpful. Zarmina’s support is efficient and professional. We previously used other sync tools that were expensive and complicated, which led to missed sales. We're thrilled to have found SPL and to be getting the results we need.

HiroBag Co.

Nov 17, 2024  on Shopify

I’ve never experienced such a high level of customer service from an app provider before. It’s rare to find such responsive support—definitely worth the investment.

JackFit

Nov 17, 2024  on Shopify

I was blown away by the care and support I got. Every question I had was answered, and the help was next level. Being able to communicate easily with Zarmina and share all my concerns without waiting around was awesome! I felt super supported and confident in using this platform. Can’t wait to see where this app takes me!

Vibe Couture

Nov 17, 2024  on Shopify

Anna helped me get everything set up for syncing products with SPL, and once it was linked, everything worked seamlessly. Syncing orders and inventory is lightning fast, though names and prices take a little longer. However, there’s an issue with syncing customer profiles, which causes duplicates in my system. This results in missed orders and important sales reports. I still recommend SPL, but be aware of this issue. If they fix the syncing problem, I’d definitely consider coming back.

Distinct Online

Nov 17, 2024  on Shopify

The app is easy to work with, and the tech team is very helpful. Zarmina guided me step-by-step through any issues. The onboarding was smooth, and when I had a syncing problem, it was resolved within minutes via live chat. SPL also ensures my products are synced properly, so I avoid listing issues. Great service!

Urban Orbit

Nov 17, 2024  on Shopify

If you want to save a ton of time and avoid headaches with product syncing, SPL is a total game-changer. Anna and the support team are incredibly knowledgeable, considerate, and always ready to help. I’m so glad I found SPL for my business.

Skyline Dream

Nov 17, 2024  on Shopify

I was using a previous app, but as my orders increased, so did the price. Then I found SPL, which is more than half the price! It had all the functionality I needed and actually did some things better. Anna and the team were more than accommodating in implementing what I needed.

StoneRoost

Nov 17, 2024  on Shopify

I can't say enough good things about SPL! Zarmina was extremely helpful when I needed assistance syncing my products. She was patient, professional, and took the time to walk me through everything. The customer service alone makes SPL worth using!

Ethereal Goods

Nov 17, 2024  on Shopify

I needed something affordable to streamline my dropshipping business, and SPL has exceeded my expectations.

PatchCraft Quilts

Nov 17, 2024  on Shopify

I didn’t want to break the bank on a sync tool, but I also needed something reliable. SPL has been a perfect fit! The pricing is very reasonable, and the quality of both the product and the customer service is impressive. Nayyab is always ready to help, and I really appreciate the genuine support. Great value for the money!

Choco Melts

Nov 17, 2024  on Shopify

The app is packed with features, and the support team is incredible. Anna is always quick to respond and makes sure everything runs smoothly. For anyone looking for quality on a budget, SPL is a must-have.

Lavender Elephant

Nov 17, 2024  on Shopify

For anyone running a dropshipping store on a budget, SPL is the real deal. It’s affordable, doesn’t sacrifice quality, and the customer service is fantastic! Zarmina went above and beyond every time I reached out. You don’t find this level of quality and support at this price point often—SPL is a gem.

MedFlow Solutions

Nov 17, 2024  on Shopify

I’m new to managing a shop, and without SPL, I don’t think I would have been able to expand my business. The support team, especially Zarmina has been exceptional. It’s rare to find such caring and supportive customer service these days. Thanks for all your help!

DancePoleXpert

Nov 17, 2024  on Shopify

This app has been a total lifesaver for my small business. I recently launched my TikTok shop and was completely lost when it came to linking everything to my store, but SPL makes it all super easy. Huge thanks to Zarmina for the amazing support

Bright Rise

Nov 17, 2024  on Shopify

The customer support is top-notch, and Nayyab is quick to respond and super helpful. For the price, SPL is hands-down one of the best tools for syncing products and managing inventory.

Style By Nina

Nov 14, 2024  on Shopify

exellent

Nebula Weaves

Nov 10, 2024  on Shopify

Nayyab’s expertise made everything much clearer. Her patience and commitment to ensuring everything was working perfectly really impressed me. I’m confident that I can rely on SPL’s support team whenever I need assistance.

Melody Harmony

Nov 10, 2024  on Shopify

I’m very pleased with SPL. It made integrating my products a breeze. SPL has earned my trust!

CaboCraft

Nov 10, 2024  on Shopify

I cannot recommend SPL enough. The app itself is fantastic, but the real value lies in the customer support. I had a problem with the way my products were being synced, and Zarmina was incredibly helpful in troubleshooting the issue. She provided me with detailed instructions and was always available to answer any follow-up questions I had. I was blown away by her promptness and thoroughness. It’s rare to find such exceptional customer service, and SPL has made a customer for life!

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