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Customer reviews: TikTok Shop Connector — SPL

Develop by Shopify

Reviews (388)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "TikTok Shop Connector — SPL" app. The app is praised for its ease of use and excellent integration between Shopify and TikTok. A notable standout is the exceptional level of customer support, with many merchants specifically appreciating the prompt and professional assistance provided by team members such as Zarmina, Anna, Rawail, and Nayyab.

Key Strengths

  • User-friendly and intuitive interface
  • Seamless integration between Shopify and TikTok
  • Exceptional and responsive customer support
  • Effective in syncing products and managing inventory
  • Reliable and time-saving real-time updates

Common Concerns

  • Issues with syncing customer profiles leading to duplicates
  • Some initial setup and syncing challenges encountered by users
  • The price may seem high to some users, although considered worth it by most due to perceived value

Final Thoughts

The "TikTok Shop Connector — SPL" app is highly regarded by merchants for its functionality and outstanding customer support. While there are minor concerns, particularly with syncing customer profiles, the app remains a favorite among users looking for an effective and reliable solution for integrating their Shopify stores with TikTok. The exceptional customer support teams, particularly individuals like Zarmina and Anna, are a significant value addition, making the app even more worthwhile. Overall, SPL is considered an essential tool for e-commerce retailers looking to leverage TikTok's platform.

SweatyB

Dec 04, 2025  on Shopify

frank

Workland

Dec 04, 2025  on Shopify

David Slash was great with the atention and help.

Boho Butterfly LLC

Dec 04, 2025  on Shopify

Frank was very patient with me being new and helped me. I would recommend him for all technical difficulties!

gowin

Dec 03, 2025  on Shopify

Frank

Kiss

Dec 03, 2025  on Shopify

Great customer support from David!

Cute Nail Studio

Dec 03, 2025  on Shopify

David was very patient and helpful. he was able to guide me through the process I needed to upload my products. Thanks!

MAGUSTA BEAUTY

Dec 03, 2025  on Shopify

DIKODELLA

Dec 03, 2025  on Shopify

Frank and David ,i found them the best customer care assistant and i have to thanks them millions.they are an asset both company and clients.

AyurLight Candles

Dec 02, 2025  on Shopify

Frank was a great help. He showed me how to sync my products. Thank you!

The Dry Brand

Dec 02, 2025  on Shopify

Frank was great support. thanks!

DIKODELLA

Dec 02, 2025  on Shopify

Frank

SUBZY

Dec 02, 2025  on Shopify

Nice

Live Long Genetics

Dec 02, 2025  on Shopify

David was very helpful - thank you!

Cera Domus

Dec 02, 2025  on Shopify

Hamaidité wear

Dec 02, 2025  on Shopify

David was SUPER PROFESSIONAL and PATIENT as well. I hightly recommand him....

Frasi Addosso

Dec 02, 2025  on Shopify

Trendora Pet

Nov 30, 2025  on Shopify

Amazing Thank you for Everyting

SASou girl boutique

Nov 29, 2025  on Shopify

Zapatería la Grande

Nov 29, 2025  on Shopify

Frank help me to solve the issues and was very kind

Glam'xxl

Nov 29, 2025  on Shopify

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