Reviews: TikTok Shop Connector

Customer reviews: TikTok Shop Connector — SPL

Reviews (369)

Overall rating

4.9

5

370
4

4
3
2
1

4

What Merchants Think

Overall, merchants are highly satisfied with the "TikTok Shop Connector — SPL" app. The app is praised for its ease of use and excellent integration between Shopify and TikTok. A notable standout is the exceptional level of customer support, with many merchants specifically appreciating the prompt and professional assistance provided by team members such as Zarmina, Anna, Rawail, and Nayyab.

Key Strengths

User-friendly and intuitive interface
Seamless integration between Shopify and TikTok
Exceptional and responsive customer support
Effective in syncing products and managing inventory
Reliable and time-saving real-time updates

Common Concerns

Issues with syncing customer profiles leading to duplicates
Some initial setup and syncing challenges encountered by users
The price may seem high to some users, although considered worth it by most due to perceived value

Final Thoughts

The "TikTok Shop Connector — SPL" app is highly regarded by merchants for its functionality and outstanding customer support. While there are minor concerns, particularly with syncing customer profiles, the app remains a favorite among users looking for an effective and reliable solution for integrating their Shopify stores with TikTok. The exceptional customer support teams, particularly individuals like Zarmina and Anna, are a significant value addition, making the app even more worthwhile. Overall, SPL is considered an essential tool for e-commerce retailers looking to leverage TikTok's platform.

Rails

Sep 08, 2024 on Shopify

I had some initial frustrations with integrating my Shopify store with TikTok Shop using SPL app, but I have to say that the support I received from Rawail was exceptional. The setup process had its challenges, but Rawail was incredibly patient and thorough. They took the time to understand my issues and provided clear, actionable solutions. Rawail even scheduled a call to walk me through the integration steps, ensuring everything was functioning smoothly. While I had concerns about the integration complexities and some initial hiccups, Rawail’s dedication and expertise made a significant difference. Their support turned what could have been a frustrating experience into a smooth and manageable one. I highly recommend this app, particularly for the excellent customer support from Rawail, which has been invaluable in getting my TikTok Shop up and running seamlessly.

Charlie collect

Sep 06, 2024 on Shopify

Rawail was incredibly helpful and polite. They provided quick and accurate answers to all my questions. I love chat support—it's fast and convenient. I'm loving SPL!

strudel

Sep 04, 2024 on Shopify

If you’re looking to streamline your TikTok Shop integration, look no further. The support is fantastic—big shout out to Rawail for the excellent assistance!

Shitthatiknit

Sep 04, 2024 on Shopify

SPL is a very robust platform with excellent support.

Tailiservice

Sep 04, 2024 on Shopify

Good app and Rawail in customer service has been really helpful in understanding how to manage products effectively, as well as optimising product integration within the TikTok Shop platform.

Pro-plaster

Sep 03, 2024 on Shopify

Excellent app with seamless integration with TikTok Shop.

Kookai

Sep 03, 2024 on Shopify

This may be the most intuitive app I've ever used for TikTok Shop integration.

Regal-Boats

Sep 03, 2024 on Shopify

User-friendly and easy to set up. The dedicated team member at SPL provided excellent guidance, ensuring a seamless integration with TikTok Shop. Highly recommended!

Dermapure

Sep 02, 2024 on Shopify

I am so pleased with SPL for TikTok Shop integration; this is just the beginning!

The Two Oh

Sep 02, 2024 on Shopify

I’ve had the best support experience of my life with SPL. Huge shout out to Rawail!