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Customer reviews: SKYOU

Develop by SKYOU Inc.
<h3>What Merchants Think</h3> <p>Merchants are generally impressed with SKYOU's design capabilities, praising its unique and intuitive interface that facilitates creative freedom in apparel customization. However, there are significant concerns regarding production delays and the company’s current operational status, which seems uncertain to some users.</p> <h3>Key Strengths</h3> <ul> <li>Outstanding design interface with extensive customization options.</li> <li>Unique 3D mockup generator for dynamic previews.</li> <li>Competitive pricing for cut-and-sew garments.</li> <li>High-quality apparel, particularly with cotton products.</li> <li>Responsive customer service with effective issue resolution.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Long production and shipping times, averaging around 30 days.</li> <li>Technical bugs in the app's design tool remain unresolved.</li> <li>App functionality issues, like non-working error reporting features.</li> <li>Uncertain operational status, with some users reporting difficulty in contacting the company.</li> <li>Limited product selection, especially in women's apparel.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, SKYOU is heralded for its creativity-enabling tools and high-quality garments but faces critical challenges with fulfillment speed and technical reliability. While its superior design features greatly benefit fashion designers, ongoing operational and production inconsistencies might impact long-term merchant trust and usage.</p>

Reviews (50)

Overall rating
3.8

What Merchants Think

Merchants are generally impressed with SKYOU's design capabilities, praising its unique and intuitive interface that facilitates creative freedom in apparel customization. However, there are significant concerns regarding production delays and the company’s current operational status, which seems uncertain to some users.

Key Strengths

  • Outstanding design interface with extensive customization options.
  • Unique 3D mockup generator for dynamic previews.
  • Competitive pricing for cut-and-sew garments.
  • High-quality apparel, particularly with cotton products.
  • Responsive customer service with effective issue resolution.

Common Concerns

  • Long production and shipping times, averaging around 30 days.
  • Technical bugs in the app's design tool remain unresolved.
  • App functionality issues, like non-working error reporting features.
  • Uncertain operational status, with some users reporting difficulty in contacting the company.
  • Limited product selection, especially in women's apparel.

Final Thoughts

Overall, SKYOU is heralded for its creativity-enabling tools and high-quality garments but faces critical challenges with fulfillment speed and technical reliability. While its superior design features greatly benefit fashion designers, ongoing operational and production inconsistencies might impact long-term merchant trust and usage.

Mixtape Your Life, LLC

Jan 02, 2022  on Shopify

UPDATE 1/1/2022: It pains me to have to update this negatively but this service does not live up to the promises that they had for their brand partners. The design interface is AWESOME and more than that, their pricing for CUT AND SEW garments was so competitive that despite the less than ideal delivery times, the quality and pricing made the weight worth it. But now, it looks like they aren't even around anymore. I had been a regular customer of theirs for a long time and now can't get any emails back about when they will be resuming production and their website isn't even live anymore. It looks as if the company's owners have gotten themselves into some hot water, which might explain why things seem to have dropped cold. I really DO hope that new investors can take the reigns here and bring this back because I TRULY did like the products and the pricing. ------------------ I have tried a few different POD services so far and some leave a lot to be desired in terms of quality and customization. What I do love about Skyou is the design interface, I haven't seen any other POD services using one like it and it really is fantastic at being able to truly customize your garments. Another is that its 100% cut and sew which means no printing irregularities that you generally get with dye sublimation on blank garments. The pricing for cut and sew tanks and teeshirts here is really not any more expensive than what you would get for dye sub on blank garments elsewhere. I love that I can truly customize every single garment. The mockup generator is fantastic, I love that its 3D mockups and you can see the garment in every single direction. The design tool has FAR FAR more options for customizing than any other that I've tried. The disadvantages is the time it takes to get things. I have mostly ordered samples for myself so far but I have had about a half dozen customers buy tees/tanks from me as well. The turnaround time for customers to get their products tends to be about 30 days, which for a cut and sew garment is somewhat justifiable but at the same time, customers don't like waiting 30 days to get a teeshirt. Customer service for me with them has been great, I've gotten the best customer service from their team more than any other POD I've used previously. I will say that it seems like much of the delay in getting items is due to some kind of production issue they found during quality control inspection, which I 100% appreciate that they take such care in making sure the garments are what they should be. I would say if you primarily do single color teeshirts or tanks with a single design on the front or back, Skyou may not be for you, as you can get those types of garments with a faster turnaround time elsewhere. If you are looking to do completely cut/sew garments that don't look like the usual dye sub teeshirts then Skyou is great. I've been incredibly satisfied with all the samples I've gotten for myself and the teeshirts look very professional quality. The yoga pants are really great, the leggings I wasn't as satisfied overall with the density of the fabric used. I do use another service for women's skirts and dresses and I would like to see Skyou expand its selection of women's apparel so that I can use them more exclusively (and really Skyou, a simple stretch pencil skirt/mini skirt or body con dress isn't that complicated to draft or make). My apparel sales aren't alot at this point to where the slower fulfillment time is currently an issue but going forward, it may be easier to get a larger wholesale order made and then sell it direct from my own website instead of the make on demand option. So if you have need for very large order fulfillment and you want to have a fast turnaround time with your orders, your better option may be to just place a large wholesale order with them and sell off the inventory yourself.

BonjourKhufu

Feb 12, 2019  on Shopify

I'm a newbie when it comes to POD and not at all techie. At the moment I give the Skyou app 3 stars. I have only started using it for about a week and have designed over 50 products so far. Very easy to use and I'm enjoying creating. There does seem to be some bugs in the software as I get errors. No point in reporting them as the report button appears not to be working. Errors have been mentioned by previous users so I would have thought that Skyou would have made a bit of an effort to have sorted them out. The only way that I can get rid of the errors is to log out and start again which is a bit of a pain if you are in the middle of designing. Hubby works in software and he has assured me that I have not done anything wrong my end. I have placed an order for a couple of samples so waiting for them to come so will update once I have them.

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