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Customer reviews: Skydropx: Rates and shipping

Develop by Skydropx

Reviews (43)

Overall rating
3.1

What Merchants Think

"Skydropx: Rates and shipping" is generally well-regarded by merchants for its functionality and customer service. Many users have found it to be a useful tool for managing shipments efficiently, with competence in areas such as Shopify integration and competitive pricing. However, there are critiques regarding recent changes in service quality and technical issues.

Key Strengths

  • Excellent integration with Shopify
  • Competitive and favorable shipping rates
  • Responsive and helpful customer support
  • Ease of use for generating shipment guides and managing customer locations
  • Continuous improvements to the app

Common Concerns

  • Increased "extra handling" and overweight charges without justification
  • Issues with app stability and technical glitches
  • Concerns about fluctuating rates and service standard over time
  • Compatibility issues with certain devices or platforms

Final Thoughts

Overall, "Skydropx: Rates and shipping" is seen as a valuable asset for online sellers seeking to streamline their shipping processes. Despite its advantages and positive feedback on multiple fronts, attention to reported issues such as app reliability and rate stability is crucial for maintaining merchant trust and satisfaction.

Stockholm Co.

Jan 12, 2024  on Shopify

Al principio era buena, pero después desde hace mas de un año dejaron de tener buen servicio, no me respetaban las tarifas, las cambiaban solo por que si, se inventan sobrepesos y básicamente les das igual como cliente, encontré mejores tarifas y servicio personalizado. Incluso algunas paqueterías tienen mejor la tarifa directamente con ellos en sucursal que aquí.

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