Stay far away from this APP. They have ruined my inventory and have the worst customer service. I had used this app for over 8 years and their app started caused glitches in my inventory and they provided no help to resolve the issue. Their solution was to re-enter my 20,000 skus... right... I spent countless hours and dollars hiring a third party to fix this and they kept changing everything so we could not fix the issue. They are very shady. I would not trust them. I cancelled my memership after 2 months of dealing with this and they would not offer a refund for the year and it was only the third month of they year. These are the worst people I have ever dealt with in my life. Update: Yes fortunately, after I wrote this review we were issued a refund after i did a dispute with my credit card. Support and a call was provided after I submitted this review. However, I went months without and support… I have not been able to get any solutions and more issues are popping up. Unfortunately, solutions are provided too late ( after the fact) and there is no guidance to prevent the issues. The feedback is always “going forward” . I have so many issues that need to be resolved that will take me so many hours and new issues keep arising. Once we get a solutions for an issue, we fix as per your instructions and then new issues arise. It’s pretty crazy that you don’t have insight into this before instructing me on the fix. I am happy to update the review however, no positive solutions have been implemented and more work and issues have raised.

I am having trouble getting help with issues as well - the app has worked ok for a while but during peak season without adequate customer service it's a major loss. Going to look for a new provider if I can't get some help asap.

Stay far away from this APP. They have ruined my inventory and have the worst customer service. I had used this app for over 8 years and their app started caused glitches in my inventory and they provided no help to resolve the issue. Their solution was to re-enter my 20,000 skus... right... I spent countless hours and dollars hiring a third party to fix this and they kept changing everything so we could not fix the issue. They are very shady. I would not trust them. I cancelled my memership after 2 months of dealing with this and they would not offer a refund for the year and it was only the third month of they year. These are the worst people I have ever dealt with in my life.

Yall charged me when I canceled it way way before the trial

App didn't work well. There are much better options that cost a lot less. Customer service is terrible, and they will not work with you to resolve things which cost us a lot of money.

At first was great. Then we had to call and they had to “push” to get items synced. Now they don’t reply. Bad customer service.

They Charged me 89. through shopifiy after I canceled before the trial date. Chagred another 45 on there website. NO one is avaible to help. Zero customer support. Dont waste your time. Find another company. I will be disputing these charges.

When we signed up, we were informed that this app would be usable across all three of our locations. After eight months of encountering significant issues and complications, we were told that the app could only support one location. When we contacted customer support, they acknowledged that we were misinformed and offered a refund. However, they only refunded us for two of the eight months we used the app. Despite our subsequent emails requesting a full refund, we have received no response. We hope this message helps other users avoid confusion about how this app works, and we urge Sku IQ to do the right thing by fully refunding us for the time we used their app.

We Canceled the app and they continued to bill us. Unacceptable.