SizeGuide Shopify App Review: Features, Pros & Cons

Customer reviews: ESC Size Charts

Reviews (134)

Overall rating

4.3

5

13
4

1
3
2
1

3

What Merchants Think

Merchants generally have a positive impression of "ESC Size Charts" due to its ease of use and the efficiency with which it manages size charts. Many are pleased with how quickly they could install and utilize the app for their stores. While the app is praised for its straightforward functionality, the customer support stands out as a significant highlight, being both quick and helpful.

Key Strengths

Quick and easy installation and setup
User-friendly interface
Efficient customer support
Effective for managing size charts, especially when not dealing with many different charts
Free to use, enhancing its value
Updates size guides across products effectively

Common Concerns

Inability to export size charts
Occasional lack of response from support

Final Thoughts

Overall, "ESC Size Charts" receives positive feedback from merchants for its ease of use and efficient customer support. While it successfully fulfills its main functionality of managing size charts, some merchants have encountered export limitations and isolated support issues. Despite these, it remains a valuable tool for those needing straightforward size chart solutions.

Nersi

Apr 10, 2025 on Shopify

Terrible customer support, I used the paid plan, their app is full of bugs, some of the images you upload may not show, the export does not really work, it exports only the table section , so if you have a picture included in your size chart, sadly you have to leave that behind, and EVEN after you export your charts, you CAN NOT import them back to the app ! because the app does not support it's own exported file ! contacted them and asked them to help me with that, it's been 3 days, still no reply! they said it's a bug. and i'm still unable to import any charts. the table size and design is terrible and limited and full of issue, they all just ignore and ghost you and waste your time. After sending them 10 emails, ended up uninstalling the app and using another size chart plugin. it's just a waste of money I absolutely don't recommend.

NERSI

Apr 10, 2025 on Shopify

Terrible customer support, I used the paid plan, their app is full of bugs, some of the images you upload may not show, the table size and design is terrible and limited and full of issue, they all just ignore and ghost you and waste your time. After sending them 10 emails, ended up uninstalling the app and using another size chart plugin. it's just a waste of money I absolutely don't recommend.

STEALPLUG KL

Jun 24, 2024 on Shopify

Could not export our size charts and there is no reply from their support