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Customer reviews: SimplyCost ‑ Profit Analytics

Develop by Zapfor Apps

Reviews (72)

Overall rating
4.6

What Merchants Think

Merchants overall have a highly positive opinion of "SimplyCost ‑ Profit Analytics". They view it as an indispensable tool for managing costs, tracking profits, and generating comprehensive reports. Many users have been long-term customers, praising its functionality and the responsive customer service.

Key Strengths

  • Intuitive and user-friendly interface
  • Comprehensive and accessible reporting features
  • Excellent customer support and problem-solving capabilities
  • Time-saving automation for inventory and financial management
  • Useful built-in tips and guidance for ease of use

Common Concerns

  • Complexity of setup for new users (less frequently mentioned)
  • Occasional technical issues, resolved promptly by support
  • Cost concerns for small businesses (noted in fewer reviews)

Final Thoughts

"SimplyCost ‑ Profit Analytics" is highly recommended by its users, especially for those seeking a robust, cost-effective solution to improve their business financial insight. With its strong reporting capabilities and excellent customer support, it proves to be a valuable addition for long-term financial performance validation and efficiency.

Emergency Gear Backpack

Jul 12, 2025  on Shopify

Good App Functionality, But Support Responsiveness and Transparency Need Major Improvement for Long-Term Users The SimplyCost app itself provided good functionality for profit tracking. However, my experience with their customer support was extremely frustrating and lacked transparency, especially considering my long-term loyalty. I had been using this app since May 9, 2017, until I uninstalled it on June 28, 2025. This means I was a loyal user for over 8 years. Despite uninstalling, I was subsequently charged $5.34 (Bill #387820903) for the period covering June 10 - July 10, 2025. A SimplyCost representative had previously promised me on June 14, 2025, that if uninstallation didn't coincide with the billing period, they would refund the final month. I contacted SimplyCost directly multiple times (July 7, July 10, and via the App Store 'Get support' form on July 11) to request this promised refund, providing all necessary details. Despite these attempts, I received absolutely no response from SimplyCost. The issue was only resolved after I escalated it to Shopify Support. Shopify had to intervene and directly contact SimplyCost on my behalf. Only after Shopify's intervention did I finally receive an email from SimplyCost confirming the refund had been processed (on July 12, 2025). This communication was brief and contained no apology for the prior unresponsiveness or the hassle. While the refund was eventually processed, the lack of proactive support and the complete silence from the developer until Shopify stepped in is concerning, particularly for a long-standing user like myself. Users should be aware that resolving billing issues might require escalation.

Beard & Blade

Aug 12, 2024  on Shopify

Great app, one of our favs and something we have been using for years now! Much better way to manage costings for our business vs the standard shopify field.

Brother Rice Bookstore

Aug 06, 2024  on Shopify

Simply Cost is amazing. It has built-in "catches" and helpful tips that have enabled us to utilize so many of its wonderful features that I do not have time to take tutorials for. I am a small business and a one-person show so the tips help me see SC's capabilities. I inherited a bad system from previous manager and Shopify and Simply Cost have helped us find simple solutions to complex problems and with this dynamic duo, I have been able to get all inventory discrepancies lower and lower every year for the last 5 years. Simply Cost is our go-to for monthly inventory reports and for tracking profits as well as looking at sales data for improving ordering process, etc. And lastly, but of great importance, the customer service I have received from Simply Cost (talking to you too, Sam!!!) has been beyond stellar! In one inquiry, they resolved an issue of a "ghost in the machine" that I had been dealing with for 4 years that Shopify help had been unable to resolve and Sam at Simply Cost was able to fix from their end. Professional, responsive, and gave me a detailed explanation of how the system works on their end so I could easily understand and know that it was not something I was doing. Amazing!! Highly recommend Simply Cost without hesitation!

The Mercury Shop

Aug 05, 2024  on Shopify

We have been using SimplyCost ‑ Profit Tracking for a number of years. We find it especially useful when we're doing our end of year inventory.

Splash

Jul 28, 2024  on Shopify

We have been using Simply Cost for 6 years now and still use it monthly for extensive reports that aren’t as accessible or comprehensive via Shopify. 10/10 recommend.

Pfoten Store

Jan 21, 2023  on Shopify

Gut, übersichtlich, einfache anwendung. Passt alles und hat alles was man braucht. Für 5 Euro die beste App meiner Meinung nach

Quilling.com

Jul 23, 2020  on Shopify

We use this app to track profitability on the days we send email promotions with a discounted product. Since in this app we can see not only sales, but actual profit on that day, it helps us compare our various promotions to see which ones are the most profitable (rather than just bring the most overall revenue). The app works great, and when I recently had an issue with some reporting getting messed up (not SimplyCost's fault, but it was affecting the reports there) they fixed it for me immediately. Highly recommended.

Be Ripped Fits

Jul 06, 2018  on Shopify

Excellent app with multiple reporting options!!! This app has helped us tremendously by giving us a true visual of our product costs. I highly recommend this to all!

Padelson

May 06, 2018  on Shopify

Automation is one of our business goals. By using SimplyCost it saved us many hours of manual spreadsheet work that we used to do before. Keep up the work!

Mesbobettes

Nov 01, 2017  on Shopify

Finally, a good application to validate our financial performance. You can not do without this application.

Revival 68

Mar 02, 2017  on Shopify

Very helpful and finally completes our POS and online store! Great reports, easy to use and very helpful!!!! Highly recommend!

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