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Customer reviews: Simple Invoice ‑ Order Printer

Develop by Shopify

Reviews (364)

Overall rating
4.9

What Merchants Think

Most merchants express high satisfaction with the "Simple Invoice ‑ Order Printer" app, praising its user-friendly interface and robust customization options. They highlight the excellent customer support which enhances their overall experience with the app. Users appreciate its reliable performance, especially for generating and customizing invoices efficiently over an extended period.

Key Strengths

  • Highly customizable invoice templates
  • Easy to use with a simple setup process
  • Outstanding and responsive customer support
  • Good integration with Shopify
  • Useful multilingual capabilities and FTP support

Common Concerns

  • Confusing navigation for advanced settings after initial setup
  • Issues with accessing certain features despite paying for premium plans
  • Limited direct support contact options in some cases

Final Thoughts

The "Simple Invoice ‑ Order Printer" app is generally well-received by merchants for its ease of use, flexibility, and exceptional customer service. Despite a few concerns regarding navigation and feature access, it remains a beneficial tool for businesses needing customizable invoicing solutions. Its ability to integrate seamlessly with Shopify and offer multilingual options makes it a commendable choice for diverse business needs.

Blades and Outdoor

Aug 18, 2025  on Shopify

Al Barakah Books

Aug 14, 2025  on Shopify

This is an awesome app that is easy to use and has made running my small business very smooth when it comes to issuing quotations /estimates and invoices to customers. It is also extremely affordable - for my very seasonal business I pay a token amount during the season and nothing during off-seasons due to their free usage policy so it works great for me instead of having to pay for the entire year when I don't use the app while still have access to its features if needed occasionally. The team is also very very helpful. I recently had an issue due to complicated pricing structure with multiple discounts applied on some items (Item level and product level discounts) and the team was able to resolve it quickly. Thanks to Robert and his team for this great service. I highly recommend this app, its virtually flawless, very customizable, and is very much worth the token subscription fee that too based on usage.

TOURSEKEV

Aug 14, 2025  on Shopify

Je recommande c'est l'une des meilleur application sur tous avec le temps vous comprendrais pourquoi ne perdé pas le temps avec d'autre application elle simple invoice vaut chaque centime. Sont point fort fluide simple assistance au top et vous pouvez avoir la facture en EUR pour vous même si le client a payer en USD par exemple un petit réglage sur la facture vous avez le montant réelle que vous avez perçus de la par de shopify pour les déclarations fiscale.

Agrifield.nl

Aug 11, 2025  on Shopify

Perfect helpdesk, very fast

DermaSkin

Aug 11, 2025  on Shopify

I like this software

Nazareth Store

Aug 06, 2025  on Shopify

Incredebly talanted guys with the best invoice app, we tried almost every app on shopify I can definately say its the best one available with amazing customer support! special thanks to Robert who solved all the issues for our Company!

The OT Store

Aug 06, 2025  on Shopify

Robert and the team have been a great help. the team respond quickly, and have been great with everything we've needed to ask.

Magalies Citrus Online

Aug 05, 2025  on Shopify

Amazing support team! I requested a small change to move the tax "Enter" button, and they updated it incredibly fast. Super responsive and helpful. The app itself works perfectly for our needs – simple, clean, and integrates seamlessly with Shopify. Highly recommend!

CLEANINGROUP

Aug 05, 2025  on Shopify

great support, great people

Manovella

Aug 05, 2025  on Shopify

Simplio are fantastic with their product & aftersales service. We've used them for years in multiple online stores and we have never had a bad experience. They are always quick to help implement changes to better suit your business, and always happy to go that extra mile. I couldn't recommend them more. Thanks guys!

Advexure

Aug 04, 2025  on Shopify

When our organization first downloaded Simple Invoice, the out-of-the-box templates weren't what we needed. However, Simplio's small team of devs customized templates specifically catering to our B2B sales needs. Great service and very responsive!

Iscooter-France

Jul 31, 2025  on Shopify

Back to Nature Apparel

Jul 30, 2025  on Shopify

The response time for inquiries is very quick and efficient. They forms are easy to use and edit.

Proof-Reading-Service.com

Jul 30, 2025  on Shopify

We’ve been using the Simple Invoice – Order Printer app for quite some time, and it generally worked well. We had previously made some adjustments to the Eporch template, which required a few tweaks, but overall it functioned as expected. However, after making a recent amendment to the template, the entire invoice layout broke. As a result, we were forced to switch to a new template just to keep our operations running. I contacted customer support and received a response after three days, stating: "We'll make the necessary changes and get back to you as soon as possible." Unfortunately, it has now been another three days, and I haven’t heard anything back. This raises serious concerns about their customer service. If the app works for your needs straight out of the box, it may be a good solution. But if you run into any issues or require support, don’t expect timely or reliable assistance. Based on our experience, it’s probably better to look elsewhere if you value dependable customer service. Shortly after posting my original review, the support team responded promptly and resolved the issue efficiently. It seems writing a review is the fastest way to get their attention. If you’re struggling to hear back from customer service, consider leaving feedback—it might speed things up.

My Supercar Expert

Jul 30, 2025  on Shopify

MaxAmps Lithium Batteries

Jul 29, 2025  on Shopify

This app is great the support from Robert was fantastic!

MeeraMore

Jul 24, 2025  on Shopify

We’ve been using Simple Invoice for over 1.5 years now, and it’s been a great experience from the start. The app runs smoothly and does exactly what we need. The support team has been amazing—every time we asked for changes, even custom ones like our invoice template, they handled it quickly and without any hassle. Robert has been very kind and helpful throughout. Highly recommend Simple Invoice for invoicing solution. Thanks again to their team!

DOLLY by Le Petit Tom ®

Jul 24, 2025  on Shopify

Does everything as should. Assistance and help was quick and issue solved.

KAPR - Exclusive Hairstyle Products

Jul 18, 2025  on Shopify

Great support! Fast and with results.

BEET Goodness

Jul 16, 2025  on Shopify

Simple Invoice is a great app—super easy to use and exactly what we needed! The service is amazing, with a special thanks to Robert, who attends to requests immediately and always goes the extra mile to help. Highly recommended for anyone looking for reliable invoicing on Shopify!

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