Reorder Master ‑ Repeat Orders logo

Customer reviews: Reorder Master ‑ Repeat Orders

Develop by HulkApps.com

Reviews (74)

Overall rating
4.9

What Merchants Think

Merchants are generally very pleased with "Reorder Master ‑ Repeat Orders," praising its effectiveness in allowing customers to easily reorder past purchases. The app is seen as a convenient tool that enhances customer experience by simplifying the reordering process. Many reviewers noted the exceptional support provided by the development team, which contributes significantly to the app's positive reception.

Key Strengths

  • Easy installation and setup process.
  • Effective reordering functionality that enhances the customer shopping experience.
  • Strong and responsive customer support team.
  • Customizable features to meet specific store requirements.
  • Potential to increase Average Order Value (AOV) by reminding customers of past purchases.

Common Concerns

  • Some users experienced initial setup errors, though these were quickly resolved by support.
  • Limited mention of automatic reminder features (e.g., SMS/email) requiring further exploration.

Final Thoughts

"Reorder Master ‑ Repeat Orders" is well-received by merchants for its ease of use, effective functionality, and excellent customer support. While a few operational hurdles may arise, the support team is praised for their swift and helpful assistance. Overall, the app is a valuable asset for stores looking to enhance customer engagement and streamline repeat ordering.

ezSmoke.ie

Nov 19, 2024  on Shopify

Having recently moved from Prestashop to Shopify one thing my customers missed was the re-order function. The Reorder Master app from HulkApps does this. They also helped me install the app which was much appreciated.

CLO2 POWERストア

Jul 10, 2024  on Shopify

操作は比較的シンプルで使いやすい方だと思います。 当然日本のショップでも十分使えます。 「マイページの注文履歴から再注文」と「再注文を促すリマインダーメール」の機能を活用しています。 感心したのがチャットでのサポートがとにかく親切で早いこと。 チャットは英語ですが自動翻訳で日本語でやりとりでき、分からないことがあったらすぐ対応してくれます。 サポート体制にすごく感激しました。

Blueberry Hill Meals

Jul 03, 2024  on Shopify

Excellent and quick help in making a change to the app for me. Thank you!

Frozen Dessert Supplies

May 08, 2024  on Shopify

Great customer service, great tools

Asian Food Grocer

Apr 15, 2024  on Shopify

Asian Food Grocer gives this app 5 stars, it does exactly what we needed the app to do, our customers are able to reorder from their last orders, and customer service was nice and had a very fast response time and helped us out with any problems we had with the app. I would highly recommend this app to any store that are trying to give their customers access to reordering. Two thumbs up

Kleenwater

Apr 09, 2024  on Shopify

The app installed and worked with just a few clicks, hopefully making the customer's journey much easier. We needed a bit of help with an error that occurred at checkout. Support was instantaneous and incredibly helpful. Thank you Shruti!

MyCoffeeCup.de

Mar 11, 2024  on Shopify

Great functionalities and a support team that is top quality, both in regard to response time and the quality of help. They have been very helpful in setting up the exact functionalities that we’ve been looking for

Tino Car Care

Oct 10, 2023  on Shopify

This is a game changer for me! It makes it very easy for customers to re-order any product. The support team have been amazing and extremely helpful too!

The Source Bulk Foods UK

Sep 14, 2023  on Shopify

This app will be very useful for the customers that regularly order large baskts of items from us as it should save time and maybe even increase AOV by reminding them what they bought before. Set up was easy, I used the support team and in 15mins I was up and away.

OFFSET Nutrition

Jul 18, 2023  on Shopify

Great app support and easy to use. We had some specific requirements for our store that the dev team of the app was able to implement for us within a short amount of time! Definitely recommended!

SuperPill

Jul 15, 2023  on Shopify

Relatively easy to install. Now checking to see how to setup automatic reminder SMS/email for customers to easily reorder.

Miss Melons Fruit and Veg

Sep 10, 2021  on Shopify

Easy enough to install, excellent customer support, and does what we need. Popular with Customers also.

Mister Fab

May 07, 2020  on Shopify

Excellent! Deepa was too quick to get back when we required their help. They have an amazing mind peeps working together to solve the issues of their customers. Thanks, team Hulk Code, and Deepa as well.

Scroll to Top