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Customer reviews: Simple In Store Pickup

Develop by Helper Tools
<h3>What Merchants Think</h3> <p>The "Simple In Store Pickup" app generally receives positive feedback from merchants who appreciate its straightforward setup and efficiency. Many users find it particularly useful during circumstances like the COVID-19 pandemic, where in-store pickup options became essential. Although most users praise its functionality and excellent customer support, a few concerns about misleading pricing and technical issues do exist.</p> <h3>Key Strengths</h3> <ul> <li>Easy to install and set up</li> <li>Specialized support and problem-solving from the developer</li> <li>Effective in-store and curbside pickup features</li> <li>Customizable notifications for orders</li> <li>Streamlines the checkout process, reducing customer errors in shipping selection</li> <li>Cost-effective, particularly appealing to startups</li> </ul> <h3>Common Concerns</h3> <ul> <li>Misleading indication of being a free app</li> <li>Occasional technical issues or bugs post-installation</li> <li>Instances of poor customer support in some cases</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Simple In Store Pickup" is a generally well-received app that meets the core needs of merchants seeking an in-store pickup solution. Its combination of straightforward functionality and robust customer support appeals to many users. However, potential users should be wary of the initial cost and ensure compatibility with their existing apps and themes.</p>

Reviews (15)

Overall rating
2.1

What Merchants Think

The "Simple In Store Pickup" app generally receives positive feedback from merchants who appreciate its straightforward setup and efficiency. Many users find it particularly useful during circumstances like the COVID-19 pandemic, where in-store pickup options became essential. Although most users praise its functionality and excellent customer support, a few concerns about misleading pricing and technical issues do exist.

Key Strengths

  • Easy to install and set up
  • Specialized support and problem-solving from the developer
  • Effective in-store and curbside pickup features
  • Customizable notifications for orders
  • Streamlines the checkout process, reducing customer errors in shipping selection
  • Cost-effective, particularly appealing to startups

Common Concerns

  • Misleading indication of being a free app
  • Occasional technical issues or bugs post-installation
  • Instances of poor customer support in some cases

Final Thoughts

Overall, "Simple In Store Pickup" is a generally well-received app that meets the core needs of merchants seeking an in-store pickup solution. Its combination of straightforward functionality and robust customer support appeals to many users. However, potential users should be wary of the initial cost and ensure compatibility with their existing apps and themes.

Thirsty Meeples

Aug 02, 2020  on Shopify

Straightforward app that performs exactly as needed. Easy to install and set-up. Support from developer was second to none - responses and problem solving best yet. Highly recommended.

The Soap Opera Company

Jun 23, 2020  on Shopify

I used this app for a couple of months while my retail stores were closed. the app worked very well for curbside pick up and customer service was excellent.

SAYAL Electronics

Jun 22, 2020  on Shopify

This app worked as described all through the COVID-19. There have been very few bugs that the app creator (Puda, jumps through hoops) to fix that come up. Great job!

Bucket Brigade USA

Apr 22, 2020  on Shopify

Great app!! I was having trouble with the Local Pick-Up option in Shopify - it was defaulting to this option and customers were not selecting the correct shipping option, even when they lived outside my state. This app requires the customer to make conscious choice for local pick-up. We also have another app that was causing this option to appear floating in the wrong area, but tech support fixed it in about 1 hour. WOW!! Great support! Definitely worth the $5 a month to save me time tracking down customers that chose the wrong shipping option.

La Cucina di Scudiero

Jan 09, 2020  on Shopify

I have to say if anyone is looking for a simple way to add an in store pickup option this is the app. This app adds the in-store pick up option on the checkout page. If the customer chooses in store pick-up a pop up comes up asking for a name, number & date that they would like to make the pick up. All of those options are optional and you can choose how many days needed to fulfill the order so the customer can not choose a date that the item won't be ready. Also, they won't see any shipping options if they chose the in-store pickup on the shipping page. The developer Puda, helped me with sending out customizable emails depending on if an order has shipped or if it's ready for pick-up. Puda is now helping with a SMS update to reflect the correct verbiage if the order shipped or if it is ready for pick up. I will report back when that part is done. For $5.00/monthly this is the way to go. Especially as a start up and trying to keep costs down. Highly recommend this app. Try the trial and see what it can do for you. Alex (Update) Puda (developer) has it now so that when the order is marked fulfilled the correct verbiage gets sent out for SMS updates also. really great simple app that does the job very nicely.

The Weathered Shed

Dec 27, 2019  on Shopify

The lack of built-in in store pickup on the Shopify platform is a disappointment but this little app does the trick and the support is awesome!

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