Simple CX Survey

Develop by Shopify

Free plan available

商品やサービスのCX（顧客体験）を顧客目線で調査し、より多くのファンを生み出すポイントを導きます。

Simple cx surveys

Tag-based setup

Nps questionnaires

Pop-up surveys

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Launched Nov 08, 2020

Address

2810 N Church St, Wilmington, DE, 19802, US

(1,682 Reviews)

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Loyalty rewards program with points, POS, referrals &...

Easy to set up with provided tags and simple settings
No need for survey design or question creation, which saves time and effort
Focuses on NPS (Net Promoter Score), a well-established metric for measuring customer experience
Simple and quick surveys that can be completed in a few minutes, increasing the likelihood of customer participation
Helps identify points to generate more loyal customers (fans)
Can be easily implemented on both websites and apps

Limited customization options for surveys might not suit all business needs
The heavy reliance on NPS means it may not capture all aspects of customer experience
May not integrate with all website and app platforms seamlessly
User feedback and additional reviews required for a more comprehensive assessment of the tool's effectiveness
Potentially repetitive for users who encounter the survey frequently, which could lead to survey fatigue