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Customer reviews: SIHI Dropshipping Fulfillment

Develop by Shopify

Reviews (27)

Overall rating
4.1

What Merchants Think

Overall, merchants express a positive experience with "SIHI Dropshipping Fulfillment". Many appreciate the ease of communication, excellent customer service, and efficient logistics. Despite these highlights, there are some concerns regarding customer support and pricing, which vary between users based on their needs and expectations.

Key Strengths

  • Fantastic and attentive customer service and support.
  • Efficient and fast logistics and processing.
  • Easy integration with stores and straightforward platform usability.
  • Access to a wide variety of suppliers and products.

Common Concerns

  • Inconsistencies in customer support response times and availability.
  • Complaints about pricing, with some finding prices less competitive.
  • Language barriers due to Brazilian-based service, leading to limited English support.

Final Thoughts

"SIHI Dropshipping Fulfillment" is generally well-received, providing a reliable and user-friendly platform with excellent logistics and customer service for many users. However, merchants should be mindful of potential support challenges and evaluate pricing against their business needs to ensure it meets their specific requirements.

My Store

Jan 17, 2026  on Shopify

I place orders for clients, but the shipping is always delayed. When I contact customer service, the replies are incredibly incompetent; they keep asking the same questions, which drives me crazy. I've already paid exorbitant shipping fees, but I still have to wait a long time to receive the goods, and the quality is poor. This is the worst dropshipping platform I've ever used.

My Store

Dec 20, 2025  on Shopify

Their inventory is a complete mess—products are always out of stock, but their website never updates the inventory information. I always have to actively ask if a product is actually in stock, instead of them updating the inventory automatically. It's a complete waste of time and incredibly frustrating. This has left me constantly plagued by inventory problems.

Arquitetura da Saúde

May 20, 2025  on Shopify

Pior empresa de Fulfillment, impossível ter LTV com a SIHI. Pós vendas péssimos. Muita dor de cabeça e pedidos cancelados por conta da demora. Não recomendo!!! Usem a FFORDER, eles tem remessa conforme.

UstensilesCulinaires

Mar 20, 2025  on Shopify

Very bad app, don't lose your time with it.

My Boutique

Aug 14, 2024  on Shopify

Muito ruim suporte nen tem ninguém responde pura enganação

plants&people

May 13, 2024  on Shopify

Very bad customer service. Nobody replies on their chat box. They just give you price quotes if you have minimum 5 open orders, but they take too much time to return with a quote. Not efficient for my business. They are Brazilian-based, so no English support.

Djolie

Mar 11, 2024  on Shopify

You have the worst product prices , a very bad prices

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