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Customer reviews: VOC AI Live Chat & AI Chatbots

<h3>What Merchants Think</h3> <p>Merchants have mixed feelings about "VOC AI Live Chat &amp; AI Chatbots." While many praise the app for its powerful AI features and support capabilities, there are significant frustrations related to misleading cost information and login difficulties.</p> <h3>Key Strengths</h3> <ul> <li>Impressive AI learning ability for handling inquiries and support tasks.</li> <li>Reduces cart abandonment rates and boosts conversions.</li> <li>Valuable analytics tools and insights.</li> <li>Effective multilingual support and smooth language setup.</li> <li>Excellent customization options to fit brand voice.</li> <li>Streamlined customer touchpoints integration with Shopify and other platforms.</li> <li>Great for managing pre-sale inquiries and routine customer service tasks.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Confusing cost messaging; the app is not free as initially implied.</li> <li>Issues with account creation and login, preventing access to the app.</li> </ul> <h3>Final Thoughts</h3> <p>"VOC AI Live Chat &amp; AI Chatbots" is a potent tool with robust AI capabilities, significantly enhancing customer service and conversion rates when it's operational. However, clearer pricing and improved access processes are necessary to address common merchant frustrations and improve overall user satisfaction.</p>

Reviews (12)

Overall rating
3.9

What Merchants Think

Merchants have mixed feelings about "VOC AI Live Chat & AI Chatbots." While many praise the app for its powerful AI features and support capabilities, there are significant frustrations related to misleading cost information and login difficulties.

Key Strengths

  • Impressive AI learning ability for handling inquiries and support tasks.
  • Reduces cart abandonment rates and boosts conversions.
  • Valuable analytics tools and insights.
  • Effective multilingual support and smooth language setup.
  • Excellent customization options to fit brand voice.
  • Streamlined customer touchpoints integration with Shopify and other platforms.
  • Great for managing pre-sale inquiries and routine customer service tasks.

Common Concerns

  • Confusing cost messaging; the app is not free as initially implied.
  • Issues with account creation and login, preventing access to the app.

Final Thoughts

"VOC AI Live Chat & AI Chatbots" is a potent tool with robust AI capabilities, significantly enhancing customer service and conversion rates when it's operational. However, clearer pricing and improved access processes are necessary to address common merchant frustrations and improve overall user satisfaction.

AI•conic! Verve

Nov 05, 2024  on Shopify

I give zero stars for the misleading page. This app is not free. You will be promoted to log in into an account, that you cannot create from the app anyway, so this connector is broken in the first place. When you look at their website, this chatbot is extremely expensive.

Monsta-RC

Oct 18, 2024  on Shopify

This app is not free. You only find out how much it really costs after installing it and trying to set it up. Its a scam!!

ASCEND

Dec 20, 2023  on Shopify

can't log in, or use at all...

Stick Gripps

May 01, 2023  on Shopify

Can't even log in

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