Overall, merchants have mixed feedback on "Disc: Show Discounted Prices". While some merchants appreciate the app's intended functionality and commend the support team, others have experienced persistent technical issues and find the uninstalling process problematic.
Key Strengths
The app functions as expected for those without technical issues.
Support is frequently described as quick and effective by some users.
Easy setup, even with custom themes, is highlighted by satisfied users.
Common Concerns
Uninstallation issues leaving residual elements on sites.
Lack of timely support response for certain users, leading to unresolved problems.
Technical issues, such as affecting checkout processes and unexpected display changes, like adding unwanted fields.
Confusion due to lack of transparency on how to fully remove the app and its effects.
Final Thoughts
"Disc: Show Discounted Prices" has potential due to its user-friendly design and helpful support (when available), but recurring technical difficulties and a challenging uninstall process may deter some merchants. Enhancements in support communication and comprehensive uninstall procedures could significantly boost its reception and usefulness.
Sock Dreams
Apr 19, 2023
on
Shopify
The app seemed promising but it adds a strikethrough to the "pay in 4 installments" message from shop pay on product pages, and I have had no response from support after repeatedly contacting them. Now that I've uninstalled the app, it seems that the "apply discount" box is still stuck on our product pages. This could have been a great app if we could get support for it.
UPDATE: It seems that their responses aren't able to get to my inbox for some reason (I've checked spam and am still getting everything else so I'm not sure what's up). We've gone with another app at this point, but I've added another star to my review for their efforts.