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8.2
ShopSage ‑ AI Chat & Assist logo

ShopSage ‑ AI Chat & Assist

Develop by Shopify

$5-$100

/ Month
Free plan available 14 Days Free Trial

Intelligent AI chat agent works 24/7 to capture more sales

Multi-language support
Customization options
Dashboard access
Product showcasing
Auto query response
Order searching
Human escalation alerts
Promotion teaching
Store policy teaching
3 Reviews
8.2
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About ShopSage ‑ AI Chat & Assist

Launched Jul 23, 2023

Categories

Chat Upsell and cross-sell

Built by Shopify

Address

Diana as Bl 47 VH J AP 105, 105, Sofia, 1172, BG

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

AI chat support and product recommendations that you can toggle, notifications for human escalations

ShopSage's AI chatbot automatically answers queries, showcases products with hover modal, searches for orders, and politely bridges language barriers. The AI knows every detail about each product. Customize the look and feel, position the icon, and seamlessly integrate with other shop embeds. Notifications for every human escalation. Try ShopSage today!

ShopSage's AI chatbot automatically answers queries, showcases products with hover modal, searches for orders, and politely bridges language barriers. The AI knows every detail about each product. Customize the look and feel, position the icon, and seamlessly integrate with other shop embeds. Notifications for every human escalation. Try ShopSage today! more
  • AI instantly reflects every product update
  • Detects when human help is needed and alerts you
  • Dashboard to view, answer, and adjust AI responses
  • Choose how you get notified about new customer messages
  • Train AI with your promotions, policies, and store details

Pros

  • 24/7 operation: The AI chat agent works around the clock to capture more sales
  • Intelligent responses: Automatically answers queries and showcases products through a hover modal
  • Order search capability: Can search for orders and provide updates
  • Language barrier mitigation: Politely bridges language barriers to assist a diverse customer base
  • Product knowledge: AI knows every detail about each product
  • Customization: Users can customize the look and feel, position the icon, and integrate seamlessly with other shop embeds
  • Human escalation: Notification system for human escalation, ensuring queries demanding human attention are addressed promptly
  • Dashboard: Free dashboard to view messages, with the premium plan allowing for direct customer communication
  • Promotion and policy updates: Merchants can teach the AI about ongoing promotions and store policies

Cons

  • Premium features: Some important features like direct customer interaction and message notifications require a premium plan
  • Learning curve: Merchants may need time to teach AI about store-specific promotions and policies
  • Initial setup: Customizing the look, feel, and integration with other shop embeds may require significant initial setup efforts

Top Helpful Reviews

vintseekers

Jan 14, 2026  on Shopify

Die Shopsage App ist nicht überladen und leicht zu verstehen. Das Team (Herr Yuki Konda) hat mir schnell und sehr kompetent bei meinen Markt-Einstellungen geholfen. Absolute Empfehlung für Shopify-Händler und sehr gutes Preis-Leistungs-Verhältnis!

TopFashionHQ

Aug 25, 2024  on Shopify

This is a great app. I really love how it seems like a real person & can help people with there customer service needs. This helps to free up my time to do other things for my business. You really never know you are not speaking to a real person.

Classy Walking Canes

Mar 07, 2024  on Shopify

This app was easy to install and I must say customer service from Yuki at ShopSage via Email was great. Had a few minor issues but they fixed each and everyone. We actually have customers using it every day. The nice thing about this app is that it is free! We upgraded to the $5 a month plan to gain access to all the benefits of the app. Overall, this app performs everything we were looking for. If you are looking to add Ai type Chat to your online store this app will work plus it is FREE.

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