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Customer reviews: ShoppingGives ‑ Donation App

Develop by ShoppingGives

Reviews (67)

Overall rating
4.5

What Merchants Think

Overall, merchants view the "ShoppingGives ‑ Donation App" positively. Many appreciate the app's ease of use, seamless integration, and the ability to support charitable giving directly from their stores. Customer support, particularly the responsiveness and willingness to assist from the team, including the CEO, is frequently highlighted as a significant positive aspect.

Key Strengths

  • Easy setup and configuration.
  • Seamless integration with e-commerce platforms.
  • Responsive and helpful customer support.
  • Facilitates charitable donations directly through the store.
  • Automates the donation process, requiring little extra effort from merchants.

Common Concerns

  • Introduction of monthly fees, which some merchants find expensive, especially for small businesses.
  • Lack of prior notice regarding the new charges.

Final Thoughts

The "ShoppingGives ‑ Donation App" is well-received by merchants looking to integrate charitable donations into their business model. While it offers impressive functionality and support, the monthly fees are a concern for smaller businesses. Overall, it remains a valuable tool for businesses focused on social responsibility and giving back.

Clothed Boutique

Aug 12, 2024  on Shopify

Loved this app. It worked so well for us until they started charging a monthly fee that is quite expensive for our small business. We loved that this app allowed us to donate a percentage of sales to local charities and would continue to stay but the fee is too expensive for us!

Little Cow Shop

Jan 14, 2024  on Shopify

I had this app for a little bit before they started charging and don't get me wrong I think it's a great app but the reason I'm giving it 2 stars is that I HATE that they started charging out of nowhere. I'm still figuring out how to get sales in my store and I'm not gonna pay 29$ a month when I'm getting 1 sale a month. It makes no sense. What would make more sense is if they required me to pay after a bigger amount of sales or after making a certain amount of profit. Once I have a lot of sales I wouldn't mind paying at all. It's a great app but only worth it once you get sales and if I still had the donation part of it, I might get more sales. But I can't afford it until I get sales. See how difficult it is for us small business owners? So I'm gonna have to go with a different app, which stinks.

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