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Customer reviews: Shoplift ‑ A/B Testing

Develop by Shoplift

Reviews (98)

Overall rating
4.8

What Merchants Think

Overall, merchants highly praise "Shoplift - A/B Testing" for its user-friendly interface, seamless Shopify integration, and effective customer support, notably from Jonathan. Many users express satisfaction with the app’s ability to provide actionable insights and improve conversion rates without requiring extensive coding knowledge. However, there are some concerns about the pricing and billing practices.

Key Strengths

  • User-friendly platform suitable for both beginners and experts.
  • Seamless integration with Shopify, offering easy setup and management of A/B tests.
  • Effective customer support, particularly from Jonathan, providing valuable testing insights and strategy suggestions.
  • "Lift Assist" feature providing high-converting recommendations.
  • Lightweight app that does not impact page speed.
  • Cost-effective alternative to more expensive CRO testing tools.
  • No need for extensive coding knowledge or developer support.

Common Concerns

  • Issues with billing practices, such as charges after uninstalling during a free trial.
  • Concerns about the business model feeling like a trap with frequent upgrade prompts.
  • Some users experienced deceptive practices regarding pricing and expectations for results.

Final Thoughts

Shoplift is generally well-received as an intuitive and powerful A/B testing tool that effectively meets the needs of merchants on Shopify. Its ease of use, combined with exceptional customer support and insightful features, make it a preferred choice for businesses seeking to optimize their store's performance. However, potential users should be aware of the concerns surrounding its billing practices and ensure they fully understand the pricing structure.

Catalyst Pet

Nov 14, 2023  on Shopify

Shoplift is amazing!! I've been working with Shoplift since September. We were using Google Optimize before, and had to look for an alternative when that sunsetted. We tried out VWO, but it was a nightmare to set up and just didn't work well with our Shopify site. After shopping around for a while, we heard good things about Shoplift, and so we tried them out. We're really glad we did! They were super easy to install on Shopify, and have been amazingly helpful as we've tried multiple CRO tests. Setting up new tests and analyzing the results is a breeze with their intuitive UI, and it's clear a lot of thought has gone into the design. The folks over there are super friendly and helpful too, and take the time to really help you succeed - they've even already given me ideas that have made a positive difference to our site conversion rate! Would definitely recommend with two thumbs up!

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