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Customer reviews: Tapcart ‑ Mobile App Builder

Develop by Tapcart

Reviews (336)

Overall rating
4.8

What Merchants Think

The overall feedback from merchants using "Tapcart ‑ Mobile App Builder" is highly positive, highlighting its ease of use, efficient customer support, and significant impact on sales and customer engagement. While some users mention occasional challenges with communication and setup, the platform's ability to seamlessly enhance mobile commerce generally receives strong praise. Many appreciate dedicated account managers who provide valuable guidance and support.

Key Strengths

  • Intuitive and user-friendly platform design
  • Strong customer engagement through push notifications
  • Seamless integration with Shopify and other apps
  • Customizable drag-and-drop features
  • Proactive and knowledgeable account management team
  • Positive impact on sales and average order value
  • Comprehensive support and regular updates

Common Concerns

  • Issues with communication and timely responses from support
  • Occasional challenges during initial setup
  • Functionality limitations when using basic plans
  • Integration hiccups with certain partners or features

Final Thoughts

"Tapcart ‑ Mobile App Builder" is widely recognized as a game-changing tool for merchants seeking to enhance their mobile commerce strategy. The platform's ease of use, customizable features, and support from a dedicated team have proven to drive significant improvements in customer engagement and revenue. Despite some concerns about communication and integration, the platform's strengths make it a recommended choice for e-commerce businesses aiming to expand through a mobile channel.

NutraBio Brands

May 23, 2025  on Shopify

As the Marketing Director at NutraBio, ensuring our customers have a seamless mobile experience is a top priority. Tapcart has played a key role in making that happen. Their support team has helped us implement unique features without the need for internal development, saving us time and resources. They are responsive, reliable, and genuinely invested in our success, especially when it comes to resolving time-sensitive needs. Thank you, Tapcart, for being an incredible partner.

Proud Poppy Clothing

May 22, 2025  on Shopify

We’ve absolutely loved our Tapcart journey so far! From the very beginning, the platform has been a game changer for our mobile experience, and our loyal community. Intuitive, seamless, and perfect for bringing our brand to life in the palm of our customers' hands. A special shoutout to our incredible Account Manager, Kenia, who has been nothing short of amazing over the past year. Her support, responsiveness, and genuine enthusiasm for our success, have made all the difference. Whether it’s brainstorming new strategies or troubleshooting in real time, Kenia is always there with thoughtful recommendations and a can do attitude. I love how regularly Tapcart rolls out new features and improvements. These updates help us stay ahead, continually enhancing the experience we offer our customers and keeping things fresh and engaging. We’re so excited for what’s ahead and can’t wait to see where our Tapcart continues to take our brand next!

Thats So Fetch UK

May 22, 2025  on Shopify

Tapcart has been a game changer for our brand! The app is super easy to use and made launching our mobile app way smoother than expected. Big shoutout to our account manager Kenia—she’s been amazing to work with. Super helpful, always on it, and genuinely cares about our growth. Couldn’t recommend Tapcart more!

LotusAndLuna

May 16, 2025  on Shopify

Super easy to use, the app manages itself for the most part. Set it and forget it. Our account manager, Cole, is super helpful and stays in touch - providing helpful tips and updates on features.

Paper Planes

May 15, 2025  on Shopify

Great team over at tapcart, really out of the box type of company, they really set you up for success and when you are paired with caring account managers like Cole rich, you really see how this company really sets you up for success when you are ready to tap into the app world

Castle Flexx

Mar 28, 2025  on Shopify

CastleFlexx is a top 1% chronic pain solution and we trust TapCart with our app business 100%.

Bewilderment

Mar 19, 2025  on Shopify

They went well above and beyond to fix a recent problem, bravo to their team. The new major update has re-invented the platform as well, for the better! It's great to see them continue developing this tool so many business owners rely on. Having chatted with them personally, they seem really passionate about it too. Cheers to another decade in business together.

Red Land Cotton

Feb 06, 2025  on Shopify

Tyler has been extremely helpful in getting our app updated and improved this year! We appreciate him being proactive and very knowledgable about the platform!

Mvintage

Jan 21, 2025  on Shopify

Tapcart is great, simple and easy to use, the new custom blocks are fantastic allowing us to try out new and intereesting things to extend fucntionality! Love working with them especially Cole, fantasic human!

Dapper Boi

Dec 11, 2024  on Shopify

Tapcart has completely transformed how we connect with our customers! Setting up our mobile app was a breeze thanks to their intuitive platform. Since launching, we’ve seen a noticeable boost in customer engagement and loyalty.

Feels So Good

Dec 08, 2024  on Shopify

We’ve had an incredible experience using Tapcart for our app at Feels So Good. The platform is pretty intuitive and makes managing our app a seamless. From setting up push notifications to analyzing customer behavior, it’s been a super helpful having this app. The initial setup and integration was also smooth, ensuring we had strong launch right from the start. A special shoutout to our account manager, Tyler, who has been exceptional. Tyler goes above and beyond to ensure we’re getting the most out of Tapcart, always keeping us informed about new features and providing top-notch support. It’s clear that the Tapcart team genuinely cares about their clients. Excited to continue growing with them and see our app grow too!

Malbon Golf

Dec 04, 2024  on Shopify

Tapcart continues to be a high revenue driving channel for us. The customer support is always top tier and responsive to our questions and requests. Highly recommend!

White Oak Pastures

Nov 21, 2024  on Shopify

We have enjoyed using Tapcart and our customers love the flexibility of ordering through our app. The platform is easy to use and our account rep, Alex, keeps us updated with new features and support when we need it. The initial set up and integration process was smooth, giving us the opportunity for a successful launch initially. We plan to continue using Tapcart and look forward to growing sales even more with their customizations and push notifications.

WorkwearHub

Nov 19, 2024  on Shopify

We've been using Tapcart for our mobile app, and it's been a game-changer for our business! The platform is incredibly easy to use, and the integration with other apps makes everything seamless. The support team is always on point—quick to respond and super helpful. A special shoutout to our account manager, Alex, who truly goes above and beyond. His guidance and expertise have made our experience exceptional. Highly recommend Tapcart!

Benang Jarum

Nov 19, 2024  on Shopify

Tapcart features really help us to boost our sales and engage with our customers. The app is user friendly and its dashboard very insightful. Tapcart also able to integrate with many apps that can help us enhance our customer experience. Furthermore, the teams are really helpful and responsive regarding any issues or updates.

MJ Wholesale

Nov 19, 2024  on Shopify

Innovative, Seamless, and a Game-Changer for E-Commerce Tapcart has revolutionized the way MJ Wholesale engages with our customers! As a business deeply rooted in wholesale, we needed a mobile solution that could keep up with our dynamic needs—and Tapcart delivered beyond expectations. Highlights of our experience: Effortless Integration: Tapcart’s setup was a breeze. Within hours, our Shopify store transformed into a fully functional mobile app, reflecting our brand’s aesthetics perfectly. Enhanced User Experience: The app’s sleek and intuitive design provides our customers with a smooth shopping experience. We’ve seen an impressive increase in mobile engagement and conversions since launch. Powerful Push Notifications: Staying connected with our audience has never been easier. With Tapcart, we’ve successfully sent tailored promotions and product updates, leading to higher retention rates and reorders. Customizability: Their drag-and-drop editor gave us creative freedom while maintaining simplicity. It feels like having a developer in-house without the high cost! Tapcart isn’t just an app; it’s a partner in scaling our business. We’re excited to continue leveraging its features to build stronger relationships with our customers. Whether you’re a small business or a growing enterprise, Tapcart is a must-have tool for taking your e-commerce store mobile. Kudos to the Tapcart team for creating such an innovative and reliable solution!

Vinegar Syndrome

Nov 19, 2024  on Shopify

The team at TapCart has been super helpful with everything related to our app. Customer service is spot on and the communication is great. The platform itself is very user-friendly, and allows for us to manage our mobile app without any issues. Setting up push notifications is easy and such an effective tool for us to engage with our customers. Then seeing the customer behavior in the push explorer is an added bonus. We've been with TapCart for a few years now, and have nothing but good things to say about them. They are always updating their service, trying new things, and keeping us well informed about upcoming features and how it may pertain to our brand. Highly recommend!

VIRUS USA

Nov 19, 2024  on Shopify

100% Recommend. I have a account manager Alex who is super diligent and helpful. The app itself has our best conversion rates and AOV's, roughly 10% more than the store. This is a low hanging fruit every ecom store needs.

Buttonscarves

Nov 18, 2024  on Shopify

Can't recommend this enough! Tapcart is very easy to use, for us as business owners and for customers. They keep improving their app and their integration options. Their support is superb, very fast response and helpful. Shoutout to our account manager, Alex, who's always doing extra miles to help us and making sure we are maximizing our app capabilities.

Ugly Duckling Nails Inc.

Nov 18, 2024  on Shopify

Tapcart is insanely user friendly - plus - our onboarding experience and continued support from our account manager Alex is unparalleled. He's always available and ready to help with any question or task we may pitch his way.

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