the app suppresses email customers without providing access to looking up reasons a customer is suppressed, extremely frustrating when customers with valid email addresses are not receiving email. I have spent over a day trying to get a quality solution form shopify on how to address this issue. The information is available in SHOPIFY but they do not make it accessible to report on to resolve. eg. segment of 850 subscribed customers, messaging only sends 775, 75 excluded most bocked but not reason accessible to understand why. We know valid email addresses have been suppressed. Support was of no use!! we need a option Marketing → Shopify Messaging → Suppression List with a method to reset a valid customers status.

the app suppresses email customers without providing access to looking up reasons a customer is suppressed, extremely frustrating when customers with valid email addresses are not receiving email. I have spent over a day trying to get a quality solution form shopify on how to address this issue. The information is available in SHOPIFY but they do not make it accessible to report on to resolve. eg. segment of 850 subscribed customers, messaging only sends 775, 75 excluded most bocked but not reason accessible to understand why. We know valid email addresses have been suppressed. Support was of no use!!

So far, so good. No problems at all. I don't even use another email platform for my customers. This allows us to stay in communication. It allows us to segment. It allows us to text Message as well. It's the perfect communication tools to stay in touch. Sent out quick messages and promote products. That's exactly what we need. Thank you, Shopify!

The User interface and experience is simple and intuitive. Its easy to navigate. I am pleasingly surprised by it. I recommend it! Pop-up sign up forms are good looking and the integrations are smooth. Five stars!

The tools are easy to use, and if I'm confused that amazing AI helper works wonders, from creating banners, working with seo and suggesting catchy titles. Really upgrading my communications.

Easy to use for sellers who do not want extensive features. Lacks info on email delivery success, but this is not necessarily needed.

Me gusta, bastante superior para el precio a Omnisend, la cual probé y me decepcionó. Me di cuenta que Shopify no anda mal.

This is a pretty good app, but hyperlinking to content should be made easier so one doens't have to use control-K to have the hyperlink bar above the text you are linking.

Love the ease of use and quick setup process, making it accessible even for those new to email marketing. www.unvs1.com

I wish you had a way to filter better - like "do not send to customers who already received this email". Sometimes the segments overlap. Mad Mimi had this filter, and it made it much easier to work through your different segments and send emails faster.