ShopHub: Loyalty Stamp Card logo

Customer reviews: ShopHub: Loyalty Stamp Card

Develop by ShopHub

Reviews (34)

Overall rating
4.2

What Merchants Think

Overall, merchants have a positive impression of the "ShopHub: Loyalty Stamp Card" app. They appreciate the creative and engaging way it enhances customer loyalty programs, along with its customization options that align with store branding. The customer service is consistently praised, with merchants feeling supported by the team behind the app. However, there is significant concern about the recent shift from a free to a paid model, which has created financial challenges for many users.

Key Strengths

  • Excellent customer service and support.
  • Highly customizable to fit brand and store needs.
  • Easy installation and setup process.
  • Positive impact on customer engagement and brand reinforcement.

Common Concerns

  • Transition from free to a paid model has been challenging.
  • High pricing may not be sustainable for all businesses.
  • Occasional technical issues impacting accessibility.

Final Thoughts

Despite some frustration over the recent pricing changes, "ShopHub: Loyalty Stamp Card" remains a well-regarded tool among merchants looking to boost customer loyalty through creative and flexible solutions. The app’s strong customer service and easy customization are significant advantages, though the transition to a paid model may impact its appeal to smaller businesses or those with tight budgets.

HANDMADE NATURALS

Jul 06, 2024  on Shopify

The app is very easy to add to a store and customise. Unfortunately the free forever promise at the start got scrapped, with new pricing way over our budget going forward and we find ourselves in a bit of a pickle - we either pay $199 per month or discontinue and let down our many customers. Very disappointing indeed.

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