ShopHub: Loyalty Stamp Card logo

Customer reviews: ShopHub: Loyalty Stamp Card

Develop by ShopHub

Reviews (34)

Overall rating
4.2

What Merchants Think

Overall, merchants have a positive impression of the "ShopHub: Loyalty Stamp Card" app. They appreciate the creative and engaging way it enhances customer loyalty programs, along with its customization options that align with store branding. The customer service is consistently praised, with merchants feeling supported by the team behind the app. However, there is significant concern about the recent shift from a free to a paid model, which has created financial challenges for many users.

Key Strengths

  • Excellent customer service and support.
  • Highly customizable to fit brand and store needs.
  • Easy installation and setup process.
  • Positive impact on customer engagement and brand reinforcement.

Common Concerns

  • Transition from free to a paid model has been challenging.
  • High pricing may not be sustainable for all businesses.
  • Occasional technical issues impacting accessibility.

Final Thoughts

Despite some frustration over the recent pricing changes, "ShopHub: Loyalty Stamp Card" remains a well-regarded tool among merchants looking to boost customer loyalty through creative and flexible solutions. The app’s strong customer service and easy customization are significant advantages, though the transition to a paid model may impact its appeal to smaller businesses or those with tight budgets.

Alewine Pottery

Aug 11, 2024  on Shopify

We've been using this for quite some time and it's a great app with wonderful customer service. But it just changed from free to paid and the prices are high. We like it so much we're trying to see what we can do to continue using it (and the developers are kindly working with us on that), but it's definitely a huge challenge to go from free and works great to facing hundreds of dollars a year to get to use.

Nostalgia Girls

Aug 08, 2024  on Shopify

Such a creative way to do a fun and rewarding loyalty program. Love that you can customise the app to suit your store and branding. Steve, the founder, is super kind and helpful :) Would defiantly recommend this app for your store!

FM by Laura

Aug 07, 2024  on Shopify

Shop hub is my new favourite loyalty scheme for my new small business! They go above and beyond to make me feel welcome and assist with any queries extremely quickly! I highly recommend.

HANDMADE NATURALS

Jul 06, 2024  on Shopify

The app is very easy to add to a store and customise. Unfortunately the free forever promise at the start got scrapped, with new pricing way over our budget going forward and we find ourselves in a bit of a pickle - we either pay $199 per month or discontinue and let down our many customers. Very disappointing indeed.

SuperMush

May 12, 2024  on Shopify

BY FAR the best part of this app is their commitment to your brand. Their on-going support and willingness to be flexible and update the core functionality of the app to be compatible with your needs is just a nice bonus. They've got a great system to simplify our rewards program and it has been a massive hit with our customers! We're a large brand and working with them has been an awesome decision. - VP of Marketing

Jip the chug

Dec 08, 2023  on Shopify

Sinds zeker 2 maanden kunnen wij niet meer in de app komen, maar het programma draait wel op de site. Dan zit er helaas niks anders op dan de klanten teleur te stellen en de app te verwijderen

Pacific Harvest Seaweeds

Sep 06, 2023  on Shopify

We just installed the app but it has been super easy and the response to questions around installing has been excellent and timely. We wanted something simple and sweet, and this concept works well for a food brand. Looks like this app will continue to evolve with new features and integrations being added over time. We're looking forward to seeing the impact!

American Coffee Club

Dec 12, 2022  on Shopify

I have been using this app for around 3-4 months and I cannot say I have been disappointed yet. Installation and setup was extreamly quick and it was active on the site within minutes. Its great that you can choose your logo to be displayed and your website colour scheme. Email and Live chat support is second to none, helpful replies and most importantly fast replies. The fact its free is simply amazing and I cannot wait to see this app develop further.

The Wishing Thorn

Oct 28, 2022  on Shopify

I love everything about this app, from its design to how easy it is to install. The team is fantastic and helpful. Things do not have to be complicated and over the top! I would pay for this app. It does exactly what it says with ease. Thank you lovely people :) PS started following you on IG to keep up to date.

CHOC Chick

Jul 20, 2022  on Shopify

Fantastic support and help from the team and we love the design and look of the loyalty reward stamps on our site. It's a great way to incentivise our customers and reinforce brand awareness. Really delighted with ShopHub's app.

Winnie May’s Design

Apr 07, 2022  on Shopify

I love how easy this app is to set up and use - and the fact you can customise the rewards to suit your store along with the colour schemes is amazing!

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