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Customer reviews: Shopaw Product Options

Reviews (32)

Overall rating
4.8

What Merchants Think

Overall, merchants express strong satisfaction with "Shopaw Product Options", appreciating its user-friendly interface and ability to enhance the shopping experience with customized product options. Many users highlight the app's efficiency and support in fulfilling their store needs, often claiming it as the best among similar apps they've tried.

Key Strengths

  • Easy to use for creating custom products.
  • Great customer support with prompt responses.
  • Real-time preview feature for customer customizations.
  • Robust customization capabilities, handling a large number of variants.
  • Highly praised app design and user experience.

Common Concerns

  • Customer support can be slow at times or requires additional payment for particular customizations.
  • Some users experienced bugs, especially related to the information shown in the cart and checkout process.

Final Thoughts

"Shopaw Product Options" is generally well-received by merchants for its comprehensive functionality and high-quality customer service. While there are some criticisms regarding support and minor bugs, the overall feedback is positive, making it a recommended choice for those needing advanced product customization options.

kickcasede

Oct 10, 2024  on Shopify

Worst support ever. Got the 24.99$ plan and they told me I have to pay extra money if I want to hide some stuff in the cart. When stands clearly the following on the 24.99$ plan: "Customize the features you require". So a totally joke. I worked to prepare all my products with their customisations. I wrote them like 4-5 times and got no solution, I waited 4-5 days as well to give them time to help me, and nothing. So I would definitely not recommend this app, unless you want to waste your time and money.

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