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Customer reviews: Shopaw Product Options

Reviews (32)

Overall rating
4.8

What Merchants Think

Overall, merchants express strong satisfaction with "Shopaw Product Options", appreciating its user-friendly interface and ability to enhance the shopping experience with customized product options. Many users highlight the app's efficiency and support in fulfilling their store needs, often claiming it as the best among similar apps they've tried.

Key Strengths

  • Easy to use for creating custom products.
  • Great customer support with prompt responses.
  • Real-time preview feature for customer customizations.
  • Robust customization capabilities, handling a large number of variants.
  • Highly praised app design and user experience.

Common Concerns

  • Customer support can be slow at times or requires additional payment for particular customizations.
  • Some users experienced bugs, especially related to the information shown in the cart and checkout process.

Final Thoughts

"Shopaw Product Options" is generally well-received by merchants for its comprehensive functionality and high-quality customer service. While there are some criticisms regarding support and minor bugs, the overall feedback is positive, making it a recommended choice for those needing advanced product customization options.

kickcasede

Oct 10, 2024  on Shopify

Worst support ever. Got the 24.99$ plan and they told me I have to pay extra money if I want to hide some stuff in the cart. When stands clearly the following on the 24.99$ plan: "Customize the features you require". So a totally joke. I worked to prepare all my products with their customisations. I wrote them like 4-5 times and got no solution, I waited 4-5 days as well to give them time to help me, and nothing. So I would definitely not recommend this app, unless you want to waste your time and money.

ToolSmith

Jun 06, 2024  on Shopify

Very easy to use with everything you need to make proper custom products, even better than that, Exactly what I need to ensure my store offers everything my customers need. Very Happy Customer 10/10.

FashionFusion

May 23, 2024  on Shopify

We love this app and the customer service is always great. We had a few small issues, but they fixed them super quickly! Thanks, team.

Always & Furever Sanctuary Shop

May 14, 2024  on Shopify

Launching a Shopify store is a tremendously nerve-racking endeavor. After creating my first product, I realized I would need some way to make product customization options for my customers. I also wanted them to be able to preview their orders. Being a Newbie, I scoured Shopify Apps, trying all the “Built for Shopify” Apps, installing, trying and inevitably uninstalling them one after the other. I didn’t like any of them. I broadened my search and stumbled upon Shopaw Product Options… an app whose name spoke to me (I am building a shop for an animal rescue). I watched their 2 minute video, opened the app and was actually able to achieve the product customizations I was looking for. I believe they are succeeding in their “…aim to offer the best solution for your business”.

ModFusion

May 13, 2024  on Shopify

I've been using this app product option for a while, and I'm very happy with it. It's a great app that allows me to offer my customers a unique and personalized shopping experience. one word and that is impressed.

TechHaven

May 01, 2024  on Shopify

I'm glad to found Shopaw, I am now able to offer my customers the customization options they've been asking for. it gives a personalized shopping experience.

BelleBliss

Apr 22, 2024  on Shopify

Super easy app that allows customization options which gaves unique and personalized shopping experience.

Urban Wardrobe

Apr 15, 2024  on Shopify

I'm very happy with it, This app is so easy to use. It's a great app that allows me to offer my customers a unique and personalized shopping experience.

SparkleSpot

Apr 09, 2024  on Shopify

Shopaw is awesome! It’s like having a personal designer for my store! the real-time preview feature allows my customers to visualize their customizations instantly which is cool. We love it and so do our customers!

Favors Decor and More

Mar 31, 2024  on Shopify

Customer support is pretty good but there are still a few bugs that need to be worked out in regards to information showing in cart, checkout and the order.

Monthly Pops

Mar 22, 2024  on Shopify

This has been the best product options app that I have found, and I've used about 10 different ones. AND I will say the customer service is literally the best out of ANY app I've used on Shopify. The Service was just beyond belief and so AAA 5 STARS! If you want to use a Product Options app, literally this is the BEST one ever!

Puplamp

Mar 20, 2024  on Shopify

I recently had the opportunity to useShopaw Product Options to help me revamp my online presence, and I must say, I am thoroughly impressed. The team behind the service was professional, efficient, and extremely talented. They took the time to understand my needs and preferences, and the end result exceeded my expectations. The product they created for me is not only visually stunning but also user-friendly and optimized for all devices. I highly recommend this service to anyone looking to elevate their online platform and attract more visitors. Thank you for a job well done!"

Roninjewls

Mar 12, 2024  on Shopify

Great software, with a lot of support. Customer service is 100 points, and the price is cheaper than many custom software. It is recommended that all customized sellers use this software.

Pet

Dec 28, 2023  on Shopify

I highly recommend the Shopaw app for creating custom products. It's easy to add images and text to products, and it also allows me to save more complex customization templates for use in other stores or on other products. BTW, the service is really prompt and efficient.

Grandnu

Dec 27, 2023  on Shopify

My business consists of over 20 different types of colors, lengths, textures, and styles so I have over 1000 in combination of these variants and Shopaw is the only app that tailored to my needs for customers to select options of preference with these combinations. It's so easy to add the different options on the app. Support is always available if you had questions. Alysa is professional and patient to service your needs. I give this app 10 stars!!!

Lapichka

Dec 19, 2023  on Shopify

I have been using this app for some time now. It is amazing. It has many features and also the support is very fast and responsive. Recommend.

My Store

Dec 15, 2023  on Shopify

I am extremely satisfied with using Shopify product options. Their service is excellent and they helped me configure my products, saving me time and effort. The app's functionality is top-notch and the customer real-time preview upload feature is simply amazing! It allows customers to see the customized finished product results immediately, giving them a better understanding and trust in my products. Many thanks to the Shopify product options team for their hard work and excellent product. I highly recommend this app to all business owners in need of this service!

TIXTEM

Nov 05, 2023  on Shopify

Use this app for several days.It is a real great tool for those offering simple personalization and customization. Each step is clear and simple.Just the right tools, and it's right priced. Make it a cost-effective solution for our business.Besides this,the after service is also quite good.The customer service always reply in time and solve the problem fast.

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