What Merchants Think

Merchants have expressed a mixed set of opinions about "ShipScout ‑ A/B Test Shipping". While a considerable number commend the app for its usefulness and supportive customer service, a few have experienced significant issues, specifically concerning customer support and app functionality.

Key Strengths

• Outstanding customer service with proactive and supportive assistance.
• Easy to use for setting up A/B tests on shipping rates.
• Informative analytics that help drive business decisions.
• Flexible functionality that supports custom setups.
• High value for cost.

Common Concerns

• Reports of bugs and malfunctions leading to unintended outcomes.
• Lack of timely responses from customer support for some users.
• Potential issues with handling complex setups or headless stores.

Final Thoughts

Overall, "ShipScout ‑ A/B Test Shipping" is generally well-received, particularly for its ease of use and excellent customer service. Merchants find it valuable for optimizing shipping strategies through data-driven insights. However, attention to app stability and customer support responsiveness needs improvement to ensure consistent user satisfaction.