What Merchants Think

Merchants generally view "Shiprocket: Smart COD" as a valuable tool for optimizing cash flow and reducing return-to-origin (RTO) rates. While some initial setup issues were reported, users praise the app for its flexible features and effective customer support.

Key Strengths

• Effective A/B testing for informed decision-making.
• Customization of shipping and COD charges to enhance profitability.
• Significant reduction in RTO rates.
• Boost in prepaid order volumes.
• Flexibility in managing delivery options and payment methods.

Common Concerns

• Initial challenges in setting up features.
• Ineffectiveness of bulk operations for blocking pin codes.
• Occasional support response delays for technical issues.

Final Thoughts

Overall, "Shiprocket: Smart COD" is well-received by users who appreciate its ability to enhance operational efficiency and profitability. Despite some setup and support challenges, the app is considered a powerful tool for merchants focusing on reducing RTOs and increasing prepaid sales.