Merchants generally view "Shiprocket: Smart COD" as a valuable tool for optimizing cash flow and reducing return-to-origin (RTO) rates. While some initial setup issues were reported, users praise the app for its flexible features and effective customer support.
Overall, "Shiprocket: Smart COD" is well-received by users who appreciate its ability to enhance operational efficiency and profitability. Despite some setup and support challenges, the app is considered a powerful tool for merchants focusing on reducing RTOs and increasing prepaid sales.