What Merchants Think

Merchants have mixed feedback about "Shipping Tracker by DevCloud". While some users praise its integration capabilities and the support team’s efficiency, others are frustrated with the app's performance and support responsiveness. The app has been noted for its compatibility with certain postal services, such as the UK Royal Mail and Brazilian Correios, but reliability issues with tracking updates and customer service have negatively impacted its reputation for some users.

Key Strengths

• Effective integration with UK Royal Mail and Brazilian Correios.
• Responsive and efficient support team, in most cases.
• Useful for dropshippers, allowing customization of shipping information.
• Automated notifications to customers during shipping stages.
• Billing scales with business growth to help manage costs.

Common Concerns

• Inconsistent tracking event updates and accuracy.
• Delays in support responses and unresolved issues for some users.
• Discrepancies in advertised versus actual billing charges.
• Some features are not localized or translated effectively.

Final Thoughts

"Shipping Tracker by DevCloud" offers valuable features and integrations for certain users, especially those who require specialized services. However, recent lapses in communication and functionality have disappointed some long-standing customers. While the potential is evident, improvements in customer support and app reliability would enhance its overall reception and usability.