What Merchants Think

Overall, merchants have a positive impression of the "CBB Shipping Rates Calculator". Many appreciate the app's functionality, highlighting its ability to simplify shipping cost calculations and improve customer experience by displaying shipping rates directly in the cart. The app's support team also receives frequent praise for their responsiveness and effectiveness in resolving issues swiftly.

Key Strengths

• Excellent and responsive customer support
• Simple to install and set up
• Improves customer experience by showing shipping rates upfront
• Transparent pricing without hidden costs
• Supports diverse shipping needs, including free, paid, and heavy freight items

Common Concerns

• Lack of built-in translation features, affecting multilingual stores
• Interface updates causing occasional configuration confusion
• Desire for a shipping calculator feature on product pages

Final Thoughts

The "CBB Shipping Rates Calculator" is seen as a valuable tool for Shopify merchants, particularly for its ability to improve transparency in shipping costs and enhance customer satisfaction. While there are some areas for improvement, particularly regarding multilingual support and interface updates, the app's strengths and outstanding customer service make it a reliable choice for many store owners.