What Merchants Think

Merchants generally have a highly favorable opinion of "Shipping calculator: ShipMagic." Many users appreciate the app's ability to solve complex shipping issues, particularly double charging when shipping from multiple locations. It is praised for its user-friendly setup and outstanding customer service, with numerous mentions of personalized support provided by team members, notably Aditya.

Key Strengths

• Excellent and personalized customer support, particularly by Aditya.
• Effective at solving complex shipping problems such as preventing double charging with multiple locations.
• Easy setup and intuitive interface for first-time users.
• Ability to accommodate and customize intricate shipping scenarios, including dropshipping and multi-location shipments.
• Quick resolution of issues and seamless integration with existing systems.

Common Concerns

• Dependency on customer support for setup and problem-solving.
• One isolated complaint about lack of response from support and live chat.
• Potential need for an extended Shopify plan for full functionality, although workarounds are available.

Final Thoughts

"Shipping calculator: ShipMagic" appears to be a highly effective tool for merchants needing to control complex shipping variables. Its exceptional customer service is frequently highlighted, contributing to positive user experiences and problem resolution. While there are minor concerns around needing constant support, the app's overall reception is extremely positive, making it a recommended choice for Shopify store owners with complicated shipping needs.