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Customer reviews: Shipping & Delivery ‑ ShipZip

Reviews (388)

Overall rating
5

What Merchants Think

"Shipping & Delivery ‑ ShipZip" is highly appreciated by merchants for its robust functionality and outstanding customer support. Merchants frequently commend the app for its ability to manage complex shipping logistics and for significantly improving their shipping processes. The app is trusted by users running multiple Shopify sites and is consistently praised for resolving issues that other apps cannot address.

Key Strengths

  • Customizable shipping rules and zones
  • Excellent customer support, particularly highlighting team members Sid and Ankit
  • Efficient handling of complex shipping requirements and multiple carriers
  • Seamless integration with Shopify, enhancing flexibility and functionality
  • User-friendly interface and ease of use

Common Concerns

  • Requirement for a Shopify Advanced plan or additional fees for access to certain API features
  • Initial setup can be complex and might require support assistance

Final Thoughts

The overall reception of "Shipping & Delivery ‑ ShipZip" is overwhelmingly positive. The app is considered an invaluable tool for managing shipping logistics, particularly for stores with complex requirements. Its exceptional customer support and ability to address diverse shipping needs make it a highly recommended choice for Shopify merchants looking to enhance their shipping and delivery operations.

Tyre Bay

Jul 30, 2024  on Shopify

The best customer service of any app I've used. Fast, easy to communicate with and helped to adaptor their app to suit my special needs.

Plants By Post

Jul 18, 2024  on Shopify

Fantastic app and even better support who are always on hand to solve any issues that arise. Thank you

Taskers

Jul 15, 2024  on Shopify

Great App! Extremely helpful customer service who go above and beyond to get you all setup correctly

HINOMI CA

Jul 10, 2024  on Shopify

good!!!

MAHA México

Jul 09, 2024  on Shopify

Nice client support and app

Trade Glass Depot

Jun 30, 2024  on Shopify

Great support and fixed my problem via chat

Jokers Costume Mega Store

Jun 27, 2024  on Shopify

I cannot recommend ShipZip highly enough. Sid and has been terrific in assisting us to modify the app to suit our specific requirements. The response to queries is fast and the app works a treat on our store.

Vegetali Ambulanti

Jun 27, 2024  on Shopify

Basingstoke Scout Shop

May 14, 2024  on Shopify

Really useful app with a lot of ability. The customer service outweighs any other I've had on shopify. Always happy to help and really quick.

Günstiger Dämmstoff

May 07, 2024  on Shopify

ShipZip has streamlined shipping for our Shopify store. The intuitive interface allows easy customization of shipping rates, ensuring accurate cost calculations for our customers. Plus, their exceptional support team is always there to assist promptly, making ShipZip the perfect choice for hassle-free shipping management. The app works perfectly now, even displaying expected costs based on a number of different parameters.

Steel Power Shelving

May 01, 2024  on Shopify

Customer service was very patient. Very efficient and patient in resolving issues. Great app to use. functions very well.

PetsOnPoint

Apr 27, 2024  on Shopify

The app is really easy to use once you watch the tutorials and the chat support from Manan Joshi is prompt and easy to follow when you come across any issues. I highly recommend!

Dämmstoff Online

Apr 25, 2024  on Shopify

This is by far the best shipping/delivery app we have tried. It offers a wide range of customizations options, but the one we are using extensively is the option to differentiate between zip codes. The developer is very helpful and always trying to find a solution (and so far always found a solution)

Furnishing Horizon

Apr 19, 2024  on Shopify

Service is absolutely second to none. We put in a request for some amendments and Sid was brilliant. He asked what our requirements were and went away, within 24 hours he came back all done, absolutely amazing. Couldn't be more pleased. Thanks Sid

backpackinglight.no

Apr 19, 2024  on Shopify

Good app and even better customer service! App does what it's supposed to do. It will give you a lot more options and flexibility when it comes to shipping. There are LOTS of options to customize shipping as you need. Customer service are responsive and helpful - recommend this app!

Lakka

Apr 19, 2024  on Shopify

Babies Mart Australia

Apr 18, 2024  on Shopify

Absolutely amazing!!!!! the customer service team special thanks to sid went above and beyond to help us with our needs. Highly recommended I have tried other similar apps too where you can modify shipping rates as per your requirement, comparatively shipzip is better in pricing then others. If you are thinking to have a shipping app based on your location, state, zipcodes or even based on product you can do it all.

BTArtbox Nails

Apr 18, 2024  on Shopify

Great App. Help us solved the shipping rules

Community Manufacturing

Apr 15, 2024  on Shopify

I would recommend this app. The support is great and speedy. They thoroughly explain answers to my questions and the app offers exactly what we were looking for! Great app.

Peygoffshop

Apr 09, 2024  on Shopify

my store is an electronic jewelry business starting to connect electronics jewelry with tracking to help our store move forward to satisfy customers

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